Product Quality Manager
2 days ago
Job Description – QC Manager (Plastic & Protective Packaging)
Department: Quality Assurance / Quality Control
Reporting To: Plant Head / General Manager – Operations
Location: Surajpur Industrial area ( Greater Noida )
Job Summary
The QC Manager is responsible for planning, implementing, and overseeing all quality control activities within the packaging plant. This includes ensuring that plastic packaging products — such as thermoformed trays, cutlery, foam, and shrink/poly wraps — meet customer requirements, industry standards, and internal quality benchmarks. The role demands leadership in team management, process improvement, and compliance to regulatory and certification norms.
Key Responsibilities
· Lead the QC team and oversee daily inspection, testing, and quality documentation.
· Develop and maintain quality control plans, inspection standards, and sampling procedures.
· Ensure incoming raw materials, in-process products, and finished goods meet specification standards.
· Monitor production processes to identify and correct quality deviations proactively.
· Establish and enforce standard operating procedures (SOPs) for inspection and testing.
· Conduct root cause analysis (RCA) and implement corrective and preventive actions (CAPA) for quality issues.
· Manage calibration and maintenance of testing equipment (tensile, bursting, sealing, thickness, GSM testers, etc.).
· Coordinate with R&D, production, and maintenance teams for new product trials and validations.
· Drive continuous improvement initiatives through 5S, Kaizen, and defect reduction programs.
· Handle customer quality complaints and prepare reports for client feedback and resolution.
· Maintain documentation for ISO, GMP, BRC, or FSSC audits and certifications.
· Train and mentor QC staff in quality tools, testing methods, and best practices.
· Analyze and report quality KPIs (rejection rate, rework %, defect trends, customer complaints).
Key Skills & Competencies
· Strong knowledge of plastic packaging materials and manufacturing processes (thermoforming, extrusion, shrink wrapping, etc.).
· Sound understanding of testing procedures, quality tools (SPC, 7 QC Tools, FMEA, CAPA), and process validation.
· Working knowledge of ISO 9001, BRC Packaging, GMP, HACCP, or FSSC 22000 standards.
· Excellent leadership, analytical, and problem-solving abilities.
· Strong documentation, audit management, and communication skills.
· Proficiency in MS Office, ERP/SAP, and statistical quality reporting.
Qualification & Experience
• Education: B.Tech / M.Tech / B.Sc. / M.Sc. in Plastics Engineering, Polymer Science, Packaging Technology, or related field.
• Experience: Minimum 2–5 years in Quality Control/Assurance, with at least 3 years in a managerial or supervisory role within the plastic packaging industry.
Preferred Exposure
· Experience in customer audits, supplier quality development, and third-party certifications.
· Exposure to lean manufacturing and Six Sigma concepts.
· Ability to handle multi-product packaging lines (trays, foam, poly wrap, shrink, etc.).
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