Venue Executive – Customer Service

5 days ago

Bengaluru, Karnataka, India Push Sports Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Push Sports is one of the fastest growing sports-tech companies in India, transforming sports learning for over 7000 children across 20+ locations and creating safe play arenas in over 65 projects. With 3000 active pay-to-play customers, Push Sports is a full-stack sports solutions company aiming to empower individuals and educational institutions through world-class sports education programs. Established in 2021 and driven by a dynamic team of over 100 sports enthusiasts, Push Sports is supported by prominent investors, including Beyond Seed, Ah Ventures, PokerBaazi, and notable figures from Shark Tank India Season 3.

Role Description

This is a full-time, on-site role for a Venue Executive – Customer Service located in New Delhi. The Venue Executive will be responsible for managing daily customer interactions, addressing customer inquiries, providing exceptional customer support, and ensuring high levels of customer satisfaction. Additionally, the Venue Executive will oversee customer service management activities, maintaining a positive relationship with customers, and coordinating with the team to enhance the overall customer experience.

Qualifications

  • Interpersonal Skills, Customer Satisfaction skills
  • Customer Support, Customer Service skills
  • Customer Service Management skills
  • Strong communication and problem-solving abilities
  • Ability to work effectively in a team and manage multiple tasks
  • Experience in the sports or event management industry is a plus
  • Bachelor's degree in Business, Sports Management, or related field

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