Amdocs CES Consultants
7 days ago
Key Responsibilities:Strong working knowledge in Amdocs CES Billing System particularly Customer Billing Product CBP and its subcomponentsSolid Billing domain knowledge is a must includingo Postpaid Billingo Prepaid Billingo CDR processing and usage flowo Rating and Discountingo Bill Generation and Invoicingo Payments Collections Adjustments and JournalingGood understanding of Amdocs CES Billing configuration including product offers rate plans account hierarchies and billing cyclesExperience with Amdocs billing operational tasks such as billing cycle execution job scheduling and financial transaction processingStrong experience in systems design and development in large scale billing environmentsExperience in Service Management within an IT Telco operations setup including incident and problem managementExposure to other OSS BSS systems such as Amdocs CRM Ordering Mediation and optionally Prepaid Charging systems egOCS is a plusHands on experience with UNIX Linux systems and strong familiarity with SQL Oracle databases and working knowledge of WebLogic Web ServersProficient in incident and service request handling from triage to resolution within agreed SLA timelinesComfortable working with cross functional and cross cultural teams especially when delivering services to international telecom operatorsTechnical Requirements:Primary skills Technology CRM AmdocsAdditional Responsibilities:Across all Infosys DC locationsPreferred Skills:Technology->CRM->Amdocs->Amdocs Cramer
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