Retail Store Manager

6 days ago

Thiruvananthapuram, Kerala, India The Sleep Company Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Role Objectives:

  • Oversee the daily operations of the store to ensure smooth and efficient workflows.
  • Lead and inspire the team to meet sales goals while providing exceptional customer service.
  • Implement effective merchandising strategies to increase product visibility and attract customers.
  • Analyze sales performance and apply strategies to enhance revenue and profitability.
  • Ensure a welcoming and positive shopping experience for all customers.

Key Responsibilities:

  • Monitor sales trends, identify opportunities for improvement, and take necessary actions to boost performance.
  • Enforce store policies and procedures to maintain compliance and ensure a safe environment.
  • Lead and motivate the team, offering coaching and support for their growth and professional development.
  • Work closely with the marketing team to implement promotional events and campaigns.
  • Hold regular team meetings to align on goals, expectations, and important updates.
  • Address customer concerns promptly, ensuring a satisfactory resolution.

Required Skills and Qualifications:

  • A Bachelor's degree in any field.
  • A minimum of 3 years' experience in retail management or a similar leadership role.
  • Strong knowledge of retail operations and inventory management processes.
  • Expertise in sales techniques and delivering top-tier customer service.
  • Experience with point-of-sale (POS) systems.
  • Excellent communication and interpersonal skills.
  • A results-focused approach, aiming to achieve sales targets and key performance indicators (KPIs).
  • High attention to detail with strong organizational and multitasking skills.
  • Ability to adapt to changing priorities in a fast-paced work environment.
  • Proficiency in multiple languages to communicate effectively with a diverse customer base.

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Provident Fund

Language:

  • English (Required)

Work Location: In person

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