Senior Data Analyst
2 weeks ago
We are seeking a skilled and highly motivated Senior Data Analyst to join our Procurement team. In this role, you will analyze various data management tools, optimize software license usage, and provide key insights to stakeholders regarding software license performance and cost-effectiveness. The ideal candidate will possess a strong technical background and a keen analytical mindset, with a focus on improving the overall reporting landscape and help drive efficiency. Candidates must be available to work and attend meetings during Pacific Standard Time (PST).
Key Responsibilities:
- This position is responsible for data analysis and reporting needs for the Procurement team (SS&P) in support of Business Services.
- The role covers data needs related, but not limited to, Snowflake, Coupa, ServiceNow, and financial metrics supporting strategic priorities and participates in a variety of special projects involving data analysis, business operations, and data management.
- Managing Procurement reports (e.g., Excel, Tableau, Power BI) with precision and effectiveness based on data coming from a variety of business systems and data warehouses (Coupa, Snowflake, SCOUT, ServiceNow)
- Providing first line resolution and support for data requests as well as partnering with IT and Sec-Ops team accordingly
Growing the analytics and Business Intelligence related to software contracts, metrics, cost, budget supported by Procurement and Sourcing to assist in building a data-driven culture:
Software Asset Inventory: Maintain an accurate and up-to-date inventory of software licenses, versions, and deployments throughout the organisation.
- License Compliance: Ensure adherence to software licensing agreements, monitor license usage, and take necessary measures to address any non-compliance issues.
- License Optimization: Analyse software usage patterns, identify opportunities for optimization, and implement strategies to optimize license allocation and reduce costs (ex: co-terming agreements).
- Cost Optimization: Focus on software license cost management, tracking, and forecasting.
- Collaboration: Work with cross-functional teams (e.g. IT, Security, Bu) to improve data quality and reporting.
Renewals: Provide up-to-date and reliable information to ensure software contracts are renewed on time.
Design BI dashboards, scorecards, charts/graphs, drill-downs, and dynamic reports to meet new information needs.
- Lead the creation of a catalog of Key Performance Indicators and the documentation of their supporting business requirements, data models, calculation rules, and metadata.
Qualifications:
- Bachelors degree in Computer Science, Information Systems Management, or a related field, or an equivalent combination of education and/or experience.
- Advanced Excel skills required; ServiceNow or BI tool certifications are a plus.
Experience:
- 5+ years of experience as a Data Analyst, with hands-on experience in data analysis and creating visualizations using BI tools.
- Expertise with SQL, Snowflake, Power BI, and Tableau.
- Holding an understanding of Finance/ Procurement/Sourcing processes, especially in SaaS and Cloud Services.
- Strong knowledge of ServiceNow ITAM and/or ITSM.
- Experience with cloud-based analytics or data governance.
- Proficient in PowerPoint with the ability to influence decision-making using data-driven insights.
- Excellent problem-solving and data analysis skills, with a focus on cloud performance metrics and cost optimization.
- Strong written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders.
- Ability to manage multiple priorities and projects in a fast-paced environment.
- Excited to work in a fast-growing global environment and able to thrive with both autonomy and collaboration.
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