Customer Care Executive

3 days ago

Pune, Maharashtra, India P9 Farms Private Limited Full time ₹ 10,000 - ₹ 1,40,000 per year

Job Title: Customer Care Executive

Job Type: Full-time

Company Description:

Arthlife Kids is a proudly homegrown brand, established in 2020, born from a passion for crafting chic, comfortable, and joyful fashion for little ones. What began as a humble venture has blossomed into a cherished name among parents across India. Our signature thread embroidery touch-up adds a distinctive flair, infusing each outfit with intricate charm and artistic detail.

Responsibilities:

  • Respond promptly to customer inquiries via phone, email.

  • Acknowledge and resolve customer complaints in a professional manner.

  • Keep records of customer interactions, transactions, comments, and complaints.

  • Communicate and coordinate with internal departments to resolve customer issues.

  • Ensure customer satisfaction and provide professional customer support.

  • Provide information about products and services to customers.

  • Follow up on customer interactions to ensure all issues are resolved.

  • Maintain a positive, empathetic, and professional attitude toward customers at all times.

Requirements:

  • Proven experience as a Customer Care Executive or similar role.

  • Excellent communication and interpersonal skills.

  • Ability to multi-task, prioritize, and manage time effectively.

Schedule:

  • Mon to Sat working
  • 10 am to 7 pm

Job Types: Full-time, Fresher

Pay: ₹10, ₹14,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person

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