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Quality Manager
2 weeks ago
We are Hiring
Role Overview
We are seeking a highly motivated and experienced professional to lead the Quality Department of our hospital. The Quality Head will be responsible for driving accreditation processes, monitoring quality systems, developing improvement initiatives, training employees, and ensuring compliance with statutory and organizational standards.
Key Responsibilities
1. Accreditation & Policy Alignment
- Review hospital policies and procedures, identify gaps against accreditation standards, and develop action plans.
- Coordinate with stakeholders to implement corrective measures and ensure compliance.
2. Internal Quality Audits
- Lead the Internal Quality Audit (IQA) process from auditor identification, training, and certification to audit execution and follow-up.
- Develop audit checklists, assign roles, consolidate findings, and support corrective action planning.
3. Training & Development
- Identify training needs across departments and prepare structured training plans.
- Conduct awareness sessions on quality standards, patient safety, workplace safety, and accreditation requirements.
- Support HR in induction training and conduct quarterly workshops.
4. Quality Monitoring & Indicators
- Define and monitor Quality Indicators (QIs) across departments.
- Train staff in data collection, analysis, and reporting.
- Present QI results to management at regular intervals.
5. Quality Committees
- Establish and oversee mandatory quality committees as per accreditation guidelines.
- Define roles, scope, reporting mechanisms, and ensure effective documentation of meetings.
- Track and follow up on action items from committee recommendations.
6. Quality Improvement Initiatives
- Support departments in initiating and implementing quality improvement programs.
- Monitor and review progress quarterly and identify opportunities for continuous improvement.
7. Documentation & Compliance
- Maintain and update manuals, forms, patient care formats, and accreditation-related documents.
- Preserve records such as audit findings, QI results, incident reports, and accreditation communications.
8. Administrative & Team Responsibilities
- Manage departmental budgets, manpower requirements, and resource planning.
- Maintain workplace ethics and confidentiality of patient and staff information.
- Ensure timely reporting of critical incidents related to patient/staff safety.
Preferred Candidate Profile
- Proven competence in hospital quality systems and accreditation processes.
- Strong leadership and people management skills.
- Excellent communication, interpersonal, and training abilities.
- High level of integrity, initiative, and commitment to quality and safety.
- Proficiency in computer applications and data analysis.
Contact
Interested candidates may contact:
Sharath –
