Senior Manager
3 days ago
What You Can Expect:
Roles & Responsibilities:
Sales Strategy & Business Development
· Develop and execute strategic sales plans to achieve growth targets in air and ocean freight.
· Identify new business opportunities, including new markets, growth areas, trends, and partnerships.
· Build and maintain strong pipeline of prospective clients (B2B) across industries.
Team Leadership
· Manage, mentor, and lead a regional sales team to ensure high performance and motivation.
· Set performance targets, monitor KPIs, and ensure effective sales governance.
Client Relationship Management
· Maintain strong relationships with existing key accounts and ensure high levels of customer
satisfaction.
· Act as escalation point for critical client issues or disputes.
Operational Collaboration
· Work closely with operations, pricing, and customer service teams to ensure service excellence.
· Coordinate with global network partners and overseas offices for international routing and business
development.
Market Intelligence & Reporting
· Monitor competitor activity, market trends, and customer needs to provide feedback and recommend
improvements.
· Prepare regular sales forecasts, budgets, and performance reports for management.
What You Bring:
Any specific skills required: ·
15+ years of experience with aleast 3 years in a leadership role
· Willingness to travel extensively within region India.
Skills:
· Strong leadership and team management skills
· Excellent negotiation and communication abilities
· Proven record of meeting/exceeding sales targets
· Tech-savvy, with CRM and MS Office proficiency
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