Sr. Community Service Executive

5 days ago

Mumbai, Maharashtra, India Awfis Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Positions Overview : This position involves working closely with the Community Manager (CM) and/or Assistant Community Manager (ACM) to ensure the effective execution and timely completion of routine operational tasks. This position will play a critical role in managing all aspects of client interactions, from addressing queries to resolving issues, ensuring a seamless client experience. Additionally, will be responsible for gaining a thorough understanding of Standard Operating Procedures (SOPs) to maintain operational efficiency and adherence to company guidelines.

Key Responsibilities:

Profit Center Management

  • ASR and Margin Analysis: Regularly analyze the Average Seat Rate (ASR) and margins to identify improvement opportunities and ensure profitability.
  • Expense Control: Monitor and manage operational expenses to remain within budgetary limits, driving cost-efficiency.
  • Collections: Achieve monthly collection targets by ensuring timely payment from clients and resolving outstanding dues.
  • Renewals: Maintain high client retention rates by proactively managing contract renewals.

Community Building & Event Management

  • Build and Expand Community: Strengthen the community by executing business-specific events as per the pre-defined timelines.
  • Client Engagement: Foster connections and collaboration within the client community to enhance engagement and retention.

Client Satisfaction & Service Delivery

  • CSAT (Client Satisfaction) Score: Achieve above-target Client Satisfaction (CSAT) scores by delivering exceptional service and support.
  • Brand Ambassadorship: Ensure that every member becomes a brand ambassador for Awfis through positive experiences and interactions.

Vendor Management

  • Vendor Performance: Regularly evaluate and manage vendor performance to ensure timely and quality delivery.

Facilities Management

  • Centre Upkeep: Ensure the center is well-maintained and operationally ready on a daily basis.
  • Repair & Maintenance: Oversee the timely closure of repair and maintenance tasks to avoid disruptions.
  • Compliance Adherence: Ensure all compliance and safety protocols are followed rigorously.
  • ESG Practices: Work closely with senior teammates to understand and execute Environmental-Social-Governance (ESG) practices.

Participation in Company Initiatives

  • Active Engagement: Actively participate in and support all company-driven ideas and initiatives to foster a collaborative and positive work environment.

  • Sr. HR Executive Operation

    1 week ago

    Navi Mumbai, Maharashtra, India Alpine Executive Search Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Position: Sr. Executive HR OperationsLocation: Rabale, Navi MumbaiIndustry: PowerKey Responsibilities:Manage end-to-end HR operations including onboarding, attendance, payroll coordination, and employee records.Handling all HR activities at the factorySupport statutory compliance, employee engagement, and HR documentation.Coordinate with internal departments...

  • Sr. Executive

    5 days ago

    Mumbai, Maharashtra, India Mahindra & Mahindra Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Sr. Executive - SalesDate: 15 Sept 2025Location:Mumbai - Sites, Mumbai - Sites, INCompany: Mahindra Lifespace Developers Ltd.Job PurposePrincipal AccountabilitiesPerformance Measure of SuccessKey RelationshipsQualification and Experience

  • Sr. HR team Executive

    5 days ago

    Mumbai, Maharashtra, India SingleDebt Full time ₹ 42,000 - ₹ 57,600 per year

    We Are Hiring - Sr HR executivePosition:Sr HR executiveSalary:₹3.5 LPA - ₹4.8LPAShift:Day Shift (9 AM - 6:30 PM)Work Schedule:6 days/week (1 Saturday off/month) Location : Andheri west , MumbaiRequirements:Graduation/Post-Graduation (Specialization in HR preferred)Expertise in recruitment, policy drafting, PF/EPF laws, salary processingStrong...

  • Sr. Client Servicing

    2 weeks ago

    Mumbai, Maharashtra, India INK IN CAPS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are seeking a seasoned Sr. Client Servicing with a strong background in client services to join our dynamic team. The ideal candidate will have a minimum of 3 years of experience in account management or client relations, demonstrating a proven track record of fostering client satisfaction and maintaining long-term relationships. Experience in an agency...

  • Sr. Executive

    3 days ago

    Mumbai, Maharashtra, India K Patel Phyto Extractions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Executive / Sr. Executive International Sales (Natural Colours)Location: Malad, MumbaiFunction: SalesWe are looking for an experienced and enthusiastic Sales Professional to drive international business for our Natural Colours division. The ideal candidate will be a Food Technologist with strong industry knowledge and a proven track record in...

  • Sr. Brand Solutions Executive

    2 weeks ago

    Mumbai, Maharashtra, India Skadoosh Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title:Sr. Brand Solutions ExecutiveLocation:Jogeshwari (East), MumbaiCompensation: ₹30,000 – 40,000/month (Fixed)About The Company:We're an independent, integrated marketing agency delivering specialized solutions for global brands. Some of our service offerings include:Digital MarketingBrandingDesignProductionRole Overview:As aSr. Brand Solutions...

  • Sr. Brand Solutions Executive

    4 days ago

    Mumbai, Maharashtra, India, Maharashtra Skadoosh Full time

    Job Title: Sr. Brand Solutions ExecutiveLocation: Jogeshwari (East), MumbaiCompensation: ₹30,000 – 40,000/month (Fixed) About The Company:We’re an independent, integrated marketing agency delivering specialized solutions for global brands. Some of our service offerings include:Digital MarketingBrandingDesignProduction Role Overview:As a Sr. Brand...

  • Sr. Manager- IT Services

    5 days ago

    Mumbai, Maharashtra, India Sara Logistics Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: Sr. Manager- IT ServicesLocation: MumbaiCompany Overview:Sara Logistics is a proud multi-generational family business within the Mohinani Group, with deep roots and a rich heritage in Sub-Saharan Africa. With over four decades of experience and a dedicated team of more than 200+ employees, we have established a strong presence across multiple...

  • Sr Account Manager- Fund Services job in Mumbai

    2 weeks ago

    Mumbai, Maharashtra, India crescendo global Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Description : Sr Account Manager - Fund Services Location: MumbaiDiscipline: Fund AccountingJob type: PermanentContact name: Prachi GuptaContact email: Job ref: 80975Published: about 14 hours agoSummary Are you an experienced professional in fund accounting looking to take your career to the next level? We are searching for a Sr. Account Manager -...

  • Sr. Interior Designer

    2 weeks ago

    Mumbai, Maharashtra, India DeziNovation Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionDeziNovation is a top-tier interior designing firm that specializes in creating high-end, exquisite, and personalized interiors for clients who seek opulence, sophistication, and comfort in their living spaces. We offer customized design solutions tailored to the client's needs and preferences, using the finest materials, exquisite...