Walk-In Drive || Email
1 week ago
* HCLTech is Hiring for Email & Chat Support
Interested candidates can walk in for an interview
Dates: 31st October 2025
Timing: 11:00 AM - 3:00 PM
Walk-In Address: No. A 8 & 9, Sector 60, Noida
Work Location: Gurugram
Contact Persons: Navya/Anku
Please carry:
- 2 Updated Resume
- 1 Passport size
- 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must)
Required Qualification:- *Graduate / Post Graduate in any stream.
. Job Description
- As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
- You will use deductive reasoning to make sound business decisions.
- You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
- You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
- You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
- You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
- You will learn and process all products offered in the logo..
Key Skills
- Team oriented/team player
- Situational/contextual awareness with the ability to understand the impacts of ones work.
- Excellent critical and analytical thinking abilities
- High attention to detail, and high level of professionalism
- Proactive, self motivated, self starter, minimal supervision
- Excellent analytical skills and strong decision-making skills committed to resolution and compliance
- Strong organizational, time and workflow management skills
Must have:-
* Excellent Spoken & Written English.
*Excellent English Written Communication Skills.
*Strong E-Mail Writing Skills with focus on Customer Service.
*Solving Customer Queries Via E-Mail.
*Order Management experience is preferred
*Willingness to work in Shifts - 24* 7
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