Walk-In Drive || Email

3 days ago

Delhi NCR, India HCLTech Full time ₹ 2,00,000 - ₹ 6,00,000 per year

* HCLTech is Hiring for Email & Chat Support

Interested candidates can walk in for an interview

Dates: 31st October 2025

Timing: 11:00 AM - 3:00 PM

Walk-In Address: No. A 8 & 9, Sector 60, Noida

Work Location: Gurugram

Contact Persons: Navya/Anku

Please carry:

  • 2 Updated Resume
  • 1 Passport size
  • 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must)

Required Qualification:- *Graduate / Post Graduate in any stream.

. Job Description

  • As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
  • You will use deductive reasoning to make sound business decisions.
  • You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
  • You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
  • You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
  • You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
  • You will learn and process all products offered in the logo..

Key Skills

  • Team oriented/team player
  • Situational/contextual awareness with the ability to understand the impacts of ones work.
  • Excellent critical and analytical thinking abilities
  • High attention to detail, and high level of professionalism
  • Proactive, self motivated, self starter, minimal supervision
  • Excellent analytical skills and strong decision-making skills committed to resolution and compliance
  • Strong organizational, time and workflow management skills

Must have:-

* Excellent Spoken & Written English.

*Excellent English Written Communication Skills.

*Strong E-Mail Writing Skills with focus on Customer Service.

*Solving Customer Queries Via E-Mail.

*Order Management experience is preferred

*Willingness to work in Shifts - 24* 7

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