HCL Walk-in Drive – Email Back Office Team

6 days ago


New Delhi, India HCLTech Full time

WE’RE HIRING WALK-IN DRIVE AT HCL NAVALURLocation: HCL Technologies, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B3) - Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu 603103.Date: 22th November'25Time: 10:30 AM – 1:30 PMSelection Process (Important)✔ Three rounds of interviews✔ Includes assessment testsContact Person: Shine AlbertRole: Senior Customer Service Representative – Email Back OfficeEducation: Graduate / PostgraduateShift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)Why Join HCL?✅ Work with a global leader in IT services✅ Flexible work mode: WFH / Hybrid✅ Growth-oriented environment with continuous learningKey Responsibilities:✔ Respond to customer queries via email professionally✔ Analyze and resolve issues using internal tools✔ Document cases and maintain accurate records✔ Handle store-based, employee-based, and coupon-related concerns.Required Skills:Minimum 1 year of experience (preferably USA-based process)Strong English communication skillsExcellent analytical and problem-solving abilitiesCarry your updated resume and a valid ID proof.



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