DRA Caller

2 weeks ago

Ghansoli Navi Mumbai Maharashtra, India Pepper Advantage Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Description:

We are hiring DRA Certified Callers for our Ghansoli/Mahape office. The role involves making outbound collection calls, handling bucket accounts, and ensuring timely recovery and write-offs as per company policy.

Responsibilities:

  • Make outbound recovery calls on assigned portfolio (X-Bucket & Write-off).
  • Negotiate and follow-up with customers for payments.
  • Maintain call quality and compliance as per DRA guidelines.
  • Achieve daily/weekly/monthly targets.

Requirements:

  • Must be DRA Certified (mandatory).
  • Experience in collections/recovery will be preferred.
  • Good communication & negotiation skills.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Life insurance
  • Provident Fund

Work Location: In person

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