Operations Executive – Supply Chain

2 weeks ago

Bengaluru, Karnataka, India Mukunda Foods Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location: Bengaluru

Experience: 2 to 4 years Department:

Operations / Supply Chain Employment Type: Full-Time

  1. Qualifications


• Bachelor's degree
• Postgraduate diploma or certification in Supply Chain or Operations is a plus.

  1. Must Have


• 2–4 years of experience in handling Amazon Vendor & Seller Central, Flipkart Vendor & Seller Hub, D2C or similar retail supply chain platforms.


• Strong understanding of purchase order lifecycle, dispatch logistics, and inventory management.


• Hands-on experience with slot booking portals, shipment documentation, and appointment scheduling.
• Proficiency in Microsoft Excel, Google Sheets, and basic ERP tools.


• Excellent communication and coordination skills to manage multiple stakeholders.

  1. Good to Have


• Experience working with 3PLs, manufacturing vendors, or internal production teams

.
• Exposure to forecasting tools or demand planning techniques.


• Understanding of OTIF metrics and compliance protocols for large retailers.


• Prior experience in handling issue escalations with Amazon Vendor Support or transporters.


• Familiarity with process improvement methodologies like Lean or Six Sigma (basic level).

  1. Roles & Responsibilities

PO Management
• Manage end-to-end Purchase Orders received via Vendor Central, Vendor Hub, or similar platforms.
• Validate orders for pricing, quantities, timelines, and SKU-level accuracy.


• Coordinate internally for PO confirmation and ensure timely fulfilment planning.

Appointment Scheduling & Slot Booking
• Schedule and confirm delivery slots with Amazon/Retail DCs or partner warehouses.
• Track delivery schedules and reschedule when required in coordination with logistics teams. Logistics & Dispatch Coordination
• Plan dispatches with internal logistics or 3PL partners.
• Ensure dispatch readiness with correct documentation including invoice, packing list, labels, and ASN.
• Monitor shipment movements and resolve issues proactively. Inventory & Procurement Planning

Process Improvement & Compliance


• Identify process inefficiencies and propose actionable improvements.
• Ensure adherence to Amazon, Flipkart, or other partner compliance guidelines. Issue Resolution & Escalation Handling
• Resolve operational issues like damages, short shipments, or appointment rejections.
• Follow up with relevant support teams and ensure timely closure of escalations.

  1. Must Known Languages
    • English – Professional Proficiency (written and verbal)

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