Process & Data Operations

4 days ago

Mumbai, Maharashtra, India Matchlog Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

1. Process & Platform Management

  • Support day-to-day processing across internal platforms and tools.
  • Ensure workflows are updated, accurate, and compliant with timelines.
  • Coordinate with internal teams and tech partners for smooth integration of process updates.

2. Documentation & Coordination

  • Handle routine communication, requests, and updates from clients, partners, and internal stakeholders.
  • Assist with documentation, payment confirmations, and transaction follow-ups.
  • Maintain records with accuracy and ensure timely responses.

3. Reporting, Analytics & Compliance

  • Prepare and maintain operational reports and trackers for management.
  • Use Excel/Google Sheets and other tools to analyse data and identify trends.
  • Support reconciliations, compliance requirements, and audit preparedness.
  • Provide structured inputs for dashboards and reviews.

4. Process Improvement & Automation

  • Contribute to streamlining processes through automation, macros, and AppScript where feasible.
  • Suggest smarter workflows and improvements based on analysis and experience.
  • Apply logical problem-solving and systematic approaches in execution.

5. Cross-Functional Support

  • Provide back-end and administrative support across operations, accounts, sales, and other teams.
  • Execute tasks as per SOPs with accuracy and timeliness.
  • Demonstrate adaptability to evolving business and tech needs.

Preferred candidate profile

  • Bachelor's degree in Commerce, Business Administration, Finance, or related field.
  • Minimum 1 year of experience in back-office processing, documentation, banking/finance, or logistics operations.
  • Strong technical and analytical skills with proficiency in Excel/Google Sheets (advanced formulas, pivot tables, macros preferred).
  • Exposure to automation tools (AppScript, ERP/CRM, RPA) is an advantage.
  • Strong process orientation, accuracy, and attention to detail.
  • Good communication skills and ability to follow structured procedures.
  • Tech-savvy with the ability to quickly learn and adapt to in-house systems.

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