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Care Manager

2 weeks ago

Mumbai, Maharashtra, India Veera Health Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Veera Health is a YCombinator, Sequoia Capital & GFC-funded startup building digital solutions and products to help Indian women live a lifestyle of wellness. This includes our groundbreaking hormonal health and weight loss programs (with results published in leading American journals) as well as science-backed supplement products. We are looking for a self-driven, enthusiastic team player with a background as a nutritionist / dietician.

You will be responsible for motivating patients to follow through with treatment for their chronic condition and keep them accountable to their goals. You will build a deep, trust-based relationship with the customer and enable them to build lifelong healthy habits, with a special focus on food and diet. Be the single point of contact for patients signing up for our chronic care programs.

Build trust and counsel patients, help them open up to you

Build meal plans and share recipes based on their unique requirements (training will be provided with our lead nutritionist)Answer questions about nutrition and their overall treatment plan, adapt it to her needs as needed

Help coordinate with other doctors (eg gynaecologist) on appointments or other follow-up questions

Monitor symptoms over time to ensure compliance and progress in treatment

Keep patients motivated and find ways to re-engage them if needed

Create patient education materials where required 3 years work experience as a nutritionist / dietitian with exposure to PCOS and similar chronic conditions (ideally have at least 1 year of experience in a hospital or clinical setting)Graduate / post-graduate in Nutrition or other relevant clinical field

Empathetic, warm and enthusiastic attitude; self-driven and willing to take initiative

Excellent listening and rapport-building skills with new patients

Excellent English speaking and writing skills. Articulate and persuasive communication skills.Ability to speak a second/regional language is a bonus.Prior experience with health coaching is a bonus or in a pharma/hospital/healthcare management setting is a bonus

Comfort with ambiguity and early-stage startup atmosphere, willing to be flexible and undertake different types of work

Detail-oriented and organized to confidently manage several patients at the same time