Voice Process

1 week ago

Bengaluru, Karnataka, India JobShop Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Greetings from JobShop,

We are Indias Largest BPO Recruitment Company.

Call HR Adha on

Roles & Responsibilities

  • Handle calls to and from healthcare providers based in the US.
  • Respond to queries related to medical claims, eligibility, and patient records.
  • Offer empathetic and efficient solutions while maintaining high service standards.
  • Document all calls and interactions accurately.
  • Work collaboratively with internal teams to resolve provider concerns.

Eligibility Criteria

  • Education: Minimum 2nd PUC pass and above

Required Skills

  • Excellent verbal communication in English (CEFR Grade B2 or above)
  • Good voice clarity and neutral accent
  • Ability to multitask with empathy and strong soft skills
  • Analytical thinking and a solution-oriented mindset

Selection Process

  1. HR Fitment Round
  2. Operations Round

How to Apply:

Call HR Adha on

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