Front Office Executive

1 week ago


Navrangpura Ahmedabad Gujarat, India Citizen Industries Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Dear Candidate,

We are hiring for Front Office Executive at our hotel who manages and supervises front desk operations, including guest check-in/out, reservations, and resolving guest inquiries, while also ensuring high levels of guest satisfaction and hotel standards. This role requires strong communication, leadership, and customer service skills.

Company Name: Hotel Cosmopolitan

Experience: 2+ Years

Responsibilities:

  • Perform all check-in and check-out tasks.
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients' complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments.

Interested candidates can share their resumes on

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Food provided
  • Provident Fund

Work Location: In person


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