Visa-Processing Officer

13 hours ago

Bengaluru, Karnataka, India Xiphias Immigration Full time

Role summary

Support end-to-end visa case filing, documentation, and client communication while learning global immigration processes.

About the role

Perfect if you enjoy high-volume, detail-oriented work and want a strong platform to build a career in immigration operations.

Responsibilities

  • File visa cases accurately and completely as per checklists and SOPs.
  • Take regular follow-ups for pending documents and resolve client queries.
  • Guide individuals who wish to relocate internationally on required documentation.
  • Maintain strong working relationships with clients through calls, meetings, and emails.
  • Assist immigrants with filing paperwork required to obtain work authorization and visas.
  • Prepare documentation for visa requirements for USA, Australia, Hong Kong, UK, Canada, New Zealand, and Europe.
  • Update clients on case status, timelines, and next steps on a regular basis.
  • Help clients in filling forms and ensuring error-free submissions.
  • Support overall immigration filings and process execution for the team.

Requirements

  • 0-3 years of experience in Overseas Education, Immigration, Recruitment, HR, Sales, BPO, Insurance, or Counseling.
  • Excellent communication skills and strong command of English.
  • Excellent problem-solving and customer service skills.
  • Comfort using computers, email, and internet-based tools.
  • Responsible, motivated, and eager to learn and grow.
  • Team player with strong relationship-building skills and ability to accomplish results.

Nice to have

  • Prior exposure to immigration or overseas education consulting.
  • Experience with CRM or case management tools.

Benefits

  • Work-from-office role with extensive client interaction
  • On-the-job training in global immigration processes
  • Medical insurance & paid leave

Hiring process

  1. Apply
  2. HR Screening
  3. Ops Interview
  4. Documentation Task
  5. Offer

Profile & focus

  • Experience: -3 years
  • Tags: processing, entry-level, client-service
  • Programs: PR, Citizenship, Work Permits, Skilled Migration
  • Countries: USA, Canada, Australia, UK, Hong Kong, New Zealand, Europe

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