Logistics Executive

7 hours ago

Hyderabad, Telangana, India Innopark Private Limited Full time ₹ 2,40,000 - ₹ 4,20,000 per year

Job description:

Logistics Operations Executive

We are seeking a proactive, calm under pressure, and detail-oriented Logistics Operations Executive to manage appointment-based deliveries with third-party logistics (3PL) partners across e-commerce and quick commerce platforms. The role demands someone who can navigate challenging logistics environments, build strong relationships, and drive timely execution.

Key Responsibilities:

  • Coordinate with 3PL partners for appointment-based deliveries to marketplace and quick commerce platforms.
  • Schedule and follow up on delivery appointments by coordinating with relevant points of contact.
  • Track and update all purchase orders (POs) in the delivery tracker with complete, real-time information.
  • Communicate regularly with courier teams to resolve delivery or appointment-related issues.
  • Follow up aggressively yet diplomatically to ensure timely pickups and deliveries.
  • Ensure compliance with delivery SLAs and proactively resolve bottlenecks.
  • Maintain detailed records of appointment communications, delays, escalations, and resolutions.
  • Support internal teams with delivery status updates, confirmations, and exception handling.
  • Develop positive working relationships with key logistics contacts to improve responsiveness and reliability.
  • Identify recurring issues in the supply chain and suggest process improvements.

Requirements:

  • 2–3 years of experience in logistics coordination or supply chain operations, preferably in the quick commerce sector.
  • Strong knowledge of working with major logistics partners in India.
  • Hands-on experience with appointment-based delivery scheduling.
  • Excellent coordination and communication skills.
  • Fluent in both English and Hindi; knowledge of additional languages is a plus.
  • Calm and solution-oriented approach under pressure or in case of delivery failures.
  • Strong follow-up discipline and bias for action—gets things done.
  • Detail-oriented with the ability to spot errors or delays early.
  • Proficient in Excel and Google Sheets for maintaining trackers and logs.
  • Able to manage multiple external and internal stakeholders with tact and persistence.

Job Types: Full-time, Permanent

Benefits:

  • Provident Fund

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

    1. Do you have a Experience in 3PL?

Work Location: In person

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