Senior Manager BPO Recruitment
15 hours ago
Job Profile: Partner with Business, HR Business Partners and Resource Management Group in identification and prioritization of current & future talent needs, and the deployment of requisite recruiting strategy for fulfilment. Manage key ratios of TAT, CPH, Joining Ratio, Referral contribution and infant attrition. Develop, drive and execute comprehensive search strategies designed to recruit employees across levels and from respective candidate pools (i.e. competitive research, industry profile development, networking, campus hiring, direct sourcing, vendors, etc.). Develop & manage strong search partners and assessment tools. Drive Campus hiring and implement appropriate programs in order to hire top talent. Establish strategy for improving quality of hire and retention of new hires. Conduct interviews and drive hiring process with metrics to measure results. Monitor and review recruiting KPIs to identify opportunities to improve performance results within the business. Provide insights to Business regarding industry trends, competitors and the consequent impact on talent landscape and recruitment strategy. Resourcefulness to develop and implement recruitment programs ensuring effectiveness, consistency, and compliance with overall strategic planning Put in place meaningful metrics, processes, and tools to measure and continuously improve the efficiency of the Talent Acquisition function. Be the strategic partner to Business and functional Leaders in consultatively fulfilling their talent needs. Ensure key business stakeholders are delighted with the right talent acquisition partnership model. Defining a roadmap with a focus on building best-in- class Talent pool/pipeline for an Organization in its transformation journey.
Requirement: 12-15 years of BPO recruitment experience Must have Voice/ Bulk hiring experience Team management experience while leading a BPO hiring team Strong exposure to Social Networking & Data Mapping thru job portals, LinkedIn, Google, Facebook etc
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