Senior Programs Associate

4 days ago

New Delhi, India Sun King Full time US$ 90,000 - US$ 1,20,000 per year
Senior Programs Associate

Department: EasyBuy Program Management

Employment Type: Permanent - Full Time

Location: India


Description
Job location: Remote in India

About the role:
The Senior Programs Associate will be managing and scaling Sun King's India PayGo product ecosystem - including smartphones, solar inverters (grid-tied and off-grid), and work on any technical issues both on the hardware and software side of the field activities. This cross-functional role blends strategic planning, program coordination, vendor and stakeholder engagement, technical enablement, and field operations. The ideal candidate will bring solid execution skills, familiarity with technology systems, and a structured approach to improving product rollout, compliance, and field-level effectiveness. The role will require to travel up to 50% across India and may occasionally require travel to other Sun King markets globally. 

What you will be expected to do Program & Project Management:
  • Oversee planning and execution of technical and operational programs.
  • Maintain project documentation and provide timely updates to relevant stakeholders.
  • Apply structured thinking and use data tools to address project challenges.
  • Manage CRM administrative activities setup and project approval workflows.
Device Management & Technical Operations:
  • Manage Mobile Device Management (MDM) for smartphones (e.g., KnoxGuard, PayTrigger), ensuring provisioning, security, and adherence to policy.
  • Perform regular device-level testing (e.g., jailbreak detection, compliance checks, feature testing).
  • Monitor phone-related risks through available dashboards and escalate where needed.
  • Suggests software improvements or process changes.
Cross-functional Coordination:
  • Coordinate with Customer Support and field teams to resolve technical concerns post-purchase.
  • Ensure operational issues related to phones and inverters are identified and addressed in a timely manner.
Product & Vendor Coordination:
  • Engage with cross-functional teams (R&D, Product, Sales) and OEMs/vendors for specification finalization, certification processes, and product customization.
  • Ensure products comply with internal standards and applicable external policies or regulations.
  • Contribute to go-to-market strategies and provide input to product and commercial teams.
Stakeholder Engagement & Field Insights:
  • Work with government bodies (e.g., MNRE, DISCOMs) to align with schemes and obtain necessary approvals.
  • Conduct regular field visits to gather insights from regional teams (Energy Officers, Area Sales Managers, Regional Sales Managers).
  • Document field inputs and coordinate follow-ups with internal stakeholders.

You might be a strong candidate if you have/are
  • A bachelor's degree in engineering or related discipline; MBA is a plus.
  • 2+ years of experience in program or project management within telecom, energy, or logistics sectors.
  • Knowledge of mobile technologies, MDM tools, and PAYG systems.
  • Proficiency with tools such as Appsheet, Google AppScript, Zapier, Office 365, and CRM platforms.
  • The ability to manage structured processes across teams with precision and clarity.
  • Effective communication skills for engaging with both internal and external teams.
Preferred Skills:
  • PMP or equivalent project management certification.
  • Familiarity with regulatory guidelines from RBI or other Indian authorities.
  • Experience working with BI/reporting tools like Looker.
  • Ability to operate across functions and provide structured inputs for improvement.
  • Problem-solving mindset with attention to systems and operational detail.

What Sun King offers
  • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
  • An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

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