Senior Product Manager

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us

About Us:
Join New Relic, a team of forward-thinkers shaping the future of runtime security paired with observability. Our mission is to help enterprises face the challenges of DevSecOps, impacting thousands of developers, SREs, cloud engineers, and security engineers globally. Be part of our largest product launch in history, driving unique security capabilities and spearheading product initiatives.

Role Overview:
As a Senior Product Manager, you will lead strategy, roadmap, and execution for developing new security features and holistic security experiences. You will drive growth metrics, cultivate user journeys, and champion delightful UX, while serving as an internal and external spokesperson for public cloud observability.

Key Responsibilities:

• Strategize and Execute: Define and implement strategies for enabling New Relic's features with generative AI and other AI/ML models.
• Product Development: Shepherd the development and maturation of New Relic's security features from concept to scaling and monetization.
• User Experience: Design and create lo-fi mocks to ideate delightful user experiences.
• Collaboration: Work cross-functionally with product teams to secure buy-in, foster relationships, and achieve ambitious goals.
• Innovation: Continuously leverage evolving technology to communicate vision and achievable goals.
• Market Analysis: Conduct competitive and market research to identify opportunities for product differentiation.

Qualifications:

• Minimum of 5+ years in SaaS and cloud-based software product management.
• Deep technical understanding of application and cloud security solutions, including protocols such as OAuth, OWASP, CIS benchmarks, CVSS, and EPSS.
• Proven experience with vulnerability management, appsec, and cloud security products.
• Empathy for DevSecOps personas and understanding of traditional versus integrated security needs.
• Excellent communication skills—ability to explain complex design in various timeframes.
• Background in rapid prototyping, discovery, and market validation.

Nice-to-Have:

• Experience in enterprise observability tools and public cloud infrastructures (AWS/Azure/GCP).
• Previous roles as a security engineer or DevSecOps engineer.
• Experience in sales or DevOps.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes. 

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics. 

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