Tele Calling Executive

9 hours ago


Malappuram, Kerala, India Techspence PVT LTD Full time ₹ 2,50,000 - ₹ 3,50,000 per year

The Telecalling Assistant will handle outbound promotional and follow-up calls as well as inbound client inquiries, ensuring clear and professional communication in Malayalam. The role is focused on supporting sales efforts and maintaining customer relationships from the office.

Key Responsibilities

  • Make outbound calls to prospective leads, explain services, and generate interest.
  • Answer inbound calls and assist customers with product or service-related queries.
  • Maintain follow-up call schedules and ensure timely communication.
  • Record call outcomes in Excel sheets or CRM software.
  • Support the sales team by collecting client information and booking appointments.
  • Work closely with team members to improve call performance and conversion rates.

Eligibility Criteria

  • Minimum Qualification: Bachelor's Degree
  • Excellent verbal communication skills in Malayalam (English/Hindi is a plus).
  • Good sales and persuasion skills.
  • Basic knowledge of computers, MS Excel, and CRM tools.
  • Should be a team player with a positive, customer-first attitude.
  • Prior experience in telecalling/customer care is an added advantage.

Work Schedule

  • Office Timing: 9:00 AM to 5:00 PM
  • Flexibility to work extended hours based on requirements.

Job Type: Full-time

Pay: ₹10, ₹25,000.00 per month

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person



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