Process Associate

2 weeks ago

Coimbatore South, India Sisco Jobs Full time ₹ 2,50,000 - ₹ 3,40,000 per year
Job Title: Process Associate
Location: Coimbatore
Employment Type: Full-Time (On-site)
Industry: Immigration & Study Abroad
Number of Vacancies: 10
CTC Range: ₹2.5 Lakhs – ₹3.4 Lakhs per annum
Reporting To: Team Lead / Branch Manager

Position Summary:

We are seeking enthusiastic and customer-focused Process Associates to support our counseling and admissions operations. As the first point of contact for students and parents, you will play a crucial role in guiding them through the immigration and education process. This is an exciting opportunity for candidates who are passionate about student guidance, have strong interpersonal skills, and are eager to build a career in the overseas education and visa consulting sector.


Key Responsibilities:

  • Counsel prospective students and parents on study abroad options, university selections, and visa processes.

  • Clearly explain course eligibility, documentation requirements, timelines, and country-specific guidelines.

  • Engage and follow up with potential leads through calls, emails, and in-person meetings.

  • Maintain detailed and accurate records of inquiries, follow-ups, and progress using CRM tools or Excel.

  • Track and report the status of student applications, visa submissions, and lead conversions.

  • Stay updated with the latest changes in immigration policies, academic institutions, and visa procedures.

  • Coordinate with internal departments (admissions, documentation, accounts) to ensure seamless service delivery.

  • Meet daily, weekly, and monthly activity and closure targets set by the team lead or management.

Required Skills:

  • Excellent verbal and written communication skills.

  • Strong interpersonal skills with a client-first attitude.

  • Ability to multitask and manage time effectively.

  • Basic computer proficiency (MS Office, email, CRM tools).

  • Fast learner with a willingness to adapt in a dynamic environment.

  • Detail-oriented with a commitment to maintaining confidentiality and accuracy.


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