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Executive - Branch Operations - Express Logistics

2 weeks ago

Chennai, Tamil Nadu, India DP World Full time ₹ 3,00,000 - ₹ 5,00,000 per year

  • Performs physical loading, unloading of trucks & containers, sorting of documents and ensuring its timely completion.

  • Sorts & loads documents & boxes in a logical flow to support optimal productivity on the delivery route.

  • Plans the route, re-prioritizes stops, to effectively complete pick-ups within Customer time-window and to meet defined productivity targets.

  • Highlights any difference to the agreed stop count and pro-actively seeks to balance routes with the pickup coordinator.

  • Performs defined pre & post trip vehicle checks and also prepares the vehicle inspection report.

  • Adhere to state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation.

  • Ensures the accuracy & timely completion of necessary documents (delivery records, pick-up manifests, time-cards etc) & audits customer documents (AWB, customs paperwork, commercial invoice etc) as well.

  • Uses defined tools to perform accurate & timely scanning, recording & transferring of data for diverse types of performance tracking/compliance activities.

  • Ensures the ongoing security of the vehicle & packages by taking all precautions & following defined safety & security procedures.

  • Effectively dealing with all the customer queries, requests and resolving the same if job remits else escalate the same to appropriate department.

  • Pro-actively seeks opportunity to generate additional revenue & improve customer satisfaction by identifying & highlighting sales & automation opportunities that support the customers business.

  • Regularly check inventory levels by conducting physical counts reconciling with data storage system and ensure stock accuracy

  • Optimises results by effectively managing own time throughout the day that includes prioritizing the sequence of tasks & taking on additional responsibilities when possible.

  • Contributes to team effort by accomplishing related results as needed.

  • Ensure all KPIs are 100% achieved

Adhere to operational requirements for the required results.