Senior Associate

Position Purpose

The AM - Principal Lending Billing will be responsible for taking care of the Back Office operations Billing functions for Principal Lending business in Chennai Location. He or She is responsible to monitor the productivity of the processes, monitor and manage risks, people and overall governance of the department by efficiently channelizing the respective N-1s to provide high quality of service to the internal stakeholders, business and to the clients. He or She expected to drive strategic projects in the location by working efficiently with the Global stakeholders of other locations, to help in implementing global objectives.

Responsibilities

Direct Responsibilities

Operations

• Responsible for full back office operational functions of Billing and contract compare Principal lending operational processes such as Settlements of bills, making payment, clearing accounting breaks immediately, ensuring doing root cause analysis of breaks as 2nd level of control and clearing contract compare breaks.

• Foster relationships across multiple areas in the firm including trading desks, operations, technology, compliance departments and global groups to standardize the processes

• Enable brain-storming sessions with N-1s to identify recurring issues that impact Client and their desired level of services

• Ensure procedures, skill matrixes are updated to-date, monitor the knowledge base of each teams and ensure there are no operational dependencies.

• Be a role model and act with high standards by being accountable and by taking ownership

Risk Management

• Monitor the team's performance and quality of delivery against the agreed SLAs and standards Follow up on cash, trade & position breaks, pending fee payments of the activities.

• Closely monitor the non-cover report of collateral management and ensure sensitive clients with high book values are given extra care.

• Identify the pain points and implement the fixes and adequate control measures to maximize the standards to meet Client's desired level.

• Manage internal and external audit and own up the finding and recommendation and steer it until completion Implement temporary/strategic fix to reduce risk and manual work via consultative approach with Global stakeholders

• Co-ordinate on all Audit related activities related to the perimeter and ensure results are "General Satisfactory"

• Fair understanding of the regulatory environment and upcoming changes.

Budget and Governance

• Conduct Monthly Service Level Calls with Paris Global Heads and conduct Weekly Management calls with N-1s to cascade management communications and receive key operational inputs, issues and incident follow ups

• Plan and define Business continuity Plan for each functions to address a possible Extreme Risk Scenario

• Manage the cost code and budget allocation for the department and ensuring effective utilization are in line with the Global figures.

• Going beyond individual objectives for the benefit of the bank as a whole.

Recruitment and People

• Recruit competent, trainable and culturally fit people in the department and ensure the staffs appraised for their performance without bias.

• Ensure objectives are set for the staffs, monitors & review performance conduct interim and annual performance reviews and fair CRP exercise.

• Help the staff to develop their skills, improve their areas of improvements and other developmental goals to enhance their career growth.

• Identify the talents, built capabilities and created robust successive plan for each functions.

• Mentor and motivate teams to achieve productivity and engagement.

• Encourage mobility and championing the diversity drive and achieved healthy gender ratio since 2020 Anticipating resource challenges, plan and strategies recruitments

Technical & Behavioral Competencies

Demonstrate leadership skills through role model behaviors and professionalism.

• Ability to work independently, as well as in a team environment, prioritizes multiple tasks, and meets strict deadlines

• Ability to develop and cultivate relationships across all staff levels.

• Demonstrate integrity with data, colleagues and Stakeholders

• Ability to organize, prioritize tasks and work in a deadline oriented environment.

• Ability to work under pressure and communicate well, being accurate and concise, ability to deliver to tight and demanding deadlines

• Generate creative solutions to problems, Ability to plan work ahead and to prioritize workload in an organized manner.

• Must be able to demonstrate a strong Risk and Control mindset

Specific Qualifications (if required)

Skills Referential

• Behavioural Skills : (Please select up to 4 skills)

• Ability to deliver / Results driven

• Communication skills - oral & written

• Organizational skills

• Personal Impact / Ability to influence

• Transversal Skills: (Please select up to 5 skills)

• Ability to develop and adapt a process

• Ability to develop others & improve their skills

• Ability to develop and leverage networks

• Ability to understand, explain and support change

• Ability to inspire others & generate people's commitment

• Education Level:

• Bachelor Degree or equivalent

• Experience Level

• At least 5 years