Operations - Shift Incharge

2 days ago

Navi Mumbai, Maharashtra, India commutec Full time ₹ 3,00,000 - ₹ 4,80,000 per year

Position: Operations- Shift In-Charge

Location: Vashi, Navi Mumbai

Education: Any Graduate

Experience: 1–3 years of relevant experience in Operations Management, preferably in Transportation or Logistics

Willing to work in rotational shifts

Key Responsibilities1. Team Leadership & Supervision

  • Supervise the operations team, including drivers and support staff, ensuring smooth coordination and productivity.
  • Assign daily tasks and responsibilities to maintain balanced workloads.
  • Conduct weekly team meetings to review goals, updates, and performance feedback.
  • Provide continuous training and support to enhance team capability and efficiency.

2. Operational Management

  • Manage day-to-day operational activities during the assigned shift.
  • Ensure all scheduled suppliers, drivers, and support staff are present and prepared for duty.
  • Maintain high standards of customer satisfaction and service quality.
  • Address operational challenges promptly and effectively to minimize disruptions.

3. Compliance & Quality Assurance

  • Implement and enforce Standard Operating Procedures (SOPs) to ensure operational consistency and compliance.
  • Conduct regular inspections to ensure vehicles and resources are in proper working condition.
  • Ensure adherence to company policies, safety protocols, and regulatory standards.

4. Reporting & Documentation

  • Prepare and submit daily or shift-wise reports outlining activities, issues, and resolutions.
  • Maintain accurate records of attendance, performance, and incidents.
  • Provide detailed operational updates and key metrics to the Reporting Manager.

5. Data Analysis & Process Improvement

  • Analyze operational data to identify trends, inefficiencies, and improvement opportunities.
  • Make data-driven decisions to enhance performance, cost efficiency, and service delivery.
  • Suggest and implement process improvements to optimize productivity.
  • Prepare analytical reports and presentations to support management decisions and strategic planning.

Key Skills & Competencies

  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Problem-solving and decision-making aptitude
  • Good knowledge of MS Excel and reporting tools
  • Ability to work under pressure and manage multiple priorities
  • Familiarity with transportation and logistics operations

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Provident Fund

Ability to commute/relocate:

  • Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • Shift management: 3 years (Required)
  • Operations management: 3 years (Required)
  • Team management: 3 years (Required)
  • Customer relationship management: 3 years (Required)

Location:

  • Navi Mumbai, Maharashtra (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location: In person

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