
Customer Relationship Executive
1 week ago
We are seeking a Customer Relationship Executive for our fast-paced and highly talented concierge team.
Responsibilities
- Assist customers with bookings, payment processing, and manage inbound/outbound calls and emails.
- Support the concierge by addressing queries related to Qutab Golf Course.
- Engage with golfers at Qutab Golf Course and resolve any concerns they may face.
- Manage Qutab Golf Course memberships and oversee Tee sheet schedules.
- Handle walk-in bookings and coordinate day-to-day reservations.
- Demonstrate excellent presentation and communication skills in all interactions.
- Identify potential leads for third-party partnerships near Qutab Golf Course.
- Conduct first-level discussions with identified partners regarding the loyalty program.
Requirements
- 1-2 Year in customer service or telesales
- Excellent communication skills
- Passion for superb hospitality and customer service
- Good computer skills.
- Should have knowledge of how the concierge is set up
- Extraordinary organizational and multitasking skills
Work Location: DDA Qutab Golf Course; Nearest Metro Station is Malviya Nagar
Working Days: 5 days (Tuesdays & Wednesdays will be fixed days off.)
Shift Time: 9:30 AM to 6 PM
Job Type: Full-time
Pay: ₹20, ₹32,296.40 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
- Paid time off
Application Question(s):
- Job location will be Qutab Golf Course. Are you comfortable with the location?
- Are you comfortable with Saturdays and Sundays being working days, with Tuesdays and Wednesdays as fixed-off days?
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Work Location: In person
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