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Operations Executive

2 weeks ago

Cochin, Kerala, India ChiSquarelabs Full time ₹ 26,40,000 - ₹ 26,64,000 per year

Job description:

Job Title: Operations Executive

Location: Kochi, Infopark Phase 2

Shift Timing: UK Shift/ US Shift/ Night Shift|Day Shift

Years of Experience: 0-1 Year

Job Summary:

Chisquare Lab is Hiring:Operations Executive/IT Operations

We are looking for a detail-oriented and proactive Operations Executive to join our dynamic team. The ideal candidate should be a quick learner, capable of managing complex systems with precision, and possess strong communication skills to collaborate with clients effectively.

Key Responsibilities:

  • Perform IT Operations tasks,IT Support
  • Provide support and maintain coordination using a ticketing system
  • Execute operational tasks accurately while adhering to defined processes and quality standards
  • Communicate with onsite clients via calls, chats, or emails to ensure timely and accurate delivery of services
  • Adapt to changing work requirements, schedules, and client needs

Required Skills and Qualifications:

  • Excellent written and verbal communication skills (especially via email and messaging platforms)
  • Strong interpersonal skills to interact confidently with onsite teams
  • Ability to learn quickly and follow structured operational processes
  • Meticulous attention to detail and comfort working with complex systems
  • Willingness to work in rotational shifts (UK / US / Night) after training
  • Team-oriented mindset with flexibility to support shifting team goals

Good to Have:

Basic knowledge of:

  • Virtual Machines (VM)
  • Amazon Web Services (AWS)
  • Microsoft Office Suite (MS Office)

Any previous experience with providing non-technical support work(Voice and NonVoice Process) related to IT/Healthcare

Job Types: Full-time, Permanent, Contractual / Temporary

Schedule:

  • Monday to Friday
  • Morning shift
  • UK shift
  • US shift

Work Location: In person

Job Types: Full-time, Fresher

Pay: Up to ₹22,000.00 per month

Work Location: In person