Visa Consultant
3 days ago
About Us
At CAN Consultants, we specialize in guiding individuals through their visa, admissions, and immigration journeys. Our mission is to empower clients with the right support to achieve their global aspirations. We are now looking for a detail-oriented, professional, and passionate individual to join our team as a Visa Counselor & Back Office Executive.
Key Responsibilities
- Manage end-to-end visa processing operations, ensuring compliance with all immigration policies and procedures.
- Handle case files, documentation, and application workflows for timely submissions and approvals.
- Liaise with embassies, consulates, and immigration authorities to resolve queries and receive updates.
- Oversee internal processes to maintain high service standards and support client satisfaction.
- Identify and implement process improvements to optimize efficiency and reduce turnaround times.
- Maintain confidentiality and data security for all client information and immigration records.
- Stay informed about changing immigration rules and regulations, updating internal processes accordingly.
- Address and resolve client escalations, offering expert guidance for complex visa or immigration cases.
- Prepare and analyze operational reports to support internal planning and decision-making.
Requirements
- Strong communication skills in English and Hindi (written and spoken).
- Proficient with MS Office tools, emails, and general documentation processes.
- 2–3 years of prior experience in visa counseling, visitor or immigration visa processing, or related fields is preferred.
- Excellent attention to detail and ability to manage multiple client cases simultaneously.
- Effective problem-solving skills with a client-focused approach.
- Highly organized, with the ability to work under tight deadlines.
What We Offer
- Competitive Salary: Up to ₹25,000 per month
- Work From Office: Located in Ahmedabad
- Professional Growth: Be part of a supportive and fast-paced work environment
- Meaningful Impact: Help clients pursue their international education, career, and travel goals
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Work Location: In person
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