Back Office Executive

5 days ago

Tiretta Bazaar Kolkata, India Goyal Commercial Co. Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Job Description: Back Office Executive

Position: Back Office Executive

Industry: Electrical

Salary: Up to ₹15,000 in hand per month

Key Roles and Responsibilities:

1. Handling B2B Portals:

- Manage and update company profiles on B2B portals such as India Mart, Moglix, and Trade India.

- Respond to inquiries received through these platforms promptly and professionally.

2. Managing Enquiries and Communication:

- Handle incoming calls, note customer requirements, and manage inquiries efficiently.

- Maintain accurate and up-to-date MIS reports to track enquiries and communications.

3. Social Media Management:

- Handle the company's social media channels, including creating and posting engaging content.

- Design artwork and posts for digital media to enhance brand presence and engagement.

4. B2B Sales:

- Generate and follow up on B2B sales leads, make quotations, and close sales with prospective clients.

- Develop and maintain strong relationships with clients to ensure repeat business.

5. Digital Marketing:

- Create and execute email campaigns and cold emails to promote products and services.

- Develop and implement digital marketing strategies to drive traffic and sales.

Qualifications and Skills:

- Experience in handling B2B portals and managing sales inquiries.

- Strong communication and interpersonal skills.

- Proficiency in social media management and digital marketing.

- Ability to design creative content for social media and digital campaigns.

- Experience in creating and managing MIS reports.

- Good organizational skills and attention to detail.

- Basic knowledge of sales processes and customer relationship management.

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