Service Manger

1 week ago

Cochin, Kerala, India SAI SERVICE PVT LTD Full time ₹ 3,60,000 - ₹ 4,80,000 per year
  • Ensure all customers vehicles are completed for delivery at the time promised.
  • Analyse repeat jobs (internal and customers reported) and implement countermeasures for improvement.
  • Monitor job quality through quality control inspections, reports and complaints (PSF/General).
  • Ensure continued dealership profitability through correct loading of the workshop, based on service capacity and manpower productivity.
  • Submit timely and accurate warranty claims in line with the warranty policies and procedures.
  • Organize camps/customer meets to enhance customer satisfaction.
  • Ensure that the workshop operation meets the requirements of the local environmental authorities.
  • Understand and implement all MSIL warranty policies and procedure manual and other policies.
  • Reconcile warranty payments against the warranty ledger and monitor goodwill warranty cases.
  • Training of the workshop staff as per requirement.

Qualification: Diploma/Degree in Automobile/Mechanical Engineering

Experience: Min 4 years in the same field

Salary: Up to 35000

Job Type: Full-time

Pay: ₹25, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Ability to commute/relocate:

  • Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • total work: 4 years (Preferred)

Work Location: In person

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