Agile Product Management Advisor

Agile Product Management Advisor - HIH - Evernorth

ABOUT EVERNORTH: 

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable, and simple health care,
we solve the problems others don't, won't or can't. 

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Position Overview

In this role, as an Agile Product Management Advisor you will act as the internal voice of the customer. This role will define system features, participate in validation and is responsible for the scope of work. This individual will utilize their strong business and technical skills and experience to manage their team's intake of work, as well as prioritize delivery and maximize business value being delivered by their Scrum team. In addition, they must be able to work collaboratively as part of a larger technology organization empowered to analyze and deliver innovative solutions to the marketplace. The Product Owner will apply specialized product knowledge and expertise to understand business and technology objectives, communicate the product vision and roadmap, prioritize, and translate needs into requirements to ensure that expected outcomes are achieved.

In this role you will have the opportunity to exercise considerable creativity, foresight, and judgment in planning, and delivering initiatives. You will focus on providing thought leadership but works on broader projects, which require understanding of wider business.

Responsibilities

• Understands key business objectives and strategy of the product (s) they support

• Produce clearly defined requirements that can be refined in user story format acceptable to stakeholders and scrum team resulting in a backlog depth of at least 1.5-2 sprints of ready-to-work stories.

• Develop in depth product knowledge for assigned product area

• Establish positive working relationships with client, internal stakeholders and peers

• Drive discussions effectively with parties to elaborate process flows, user stories, story mappings, acceptance criteria and success criteria.

• Provide support to training and UAT with product capability details and other inputs as required.

• Manage product goals and metrics for on time delivery.

• Collaborate with stakeholders to prioritize backlog of user stories for initiatives and maintain product roadmaps accordingly on a regular basis (weekly).

• Coordinate with Delivery Manager on delivery timelines for planned work.

• Ability to influence and present on detail of assigned product initiatives and their status in a setting where external client representatives will be engaged.

• Work confidently with the scrum team and BPOs to review targeted roadmap efforts for prioritization regularly.

• Support stakeholders and drive preparation and alignment of objectives for quarterly planning events including completing decomposition of work for identified prioritized program epics and confirming work delivery timings from dependent teams.

• Team leader of indirect reports and initiatives

• Own the product development lifecycle of assigned product or capability areas, including status reports

• Own the customer communication strategy for experiences

• Understand technology systems and customer journeys impacted by product/capability area

• Translate complex business objectives into effective communication strategies and agile implementation

• Work collaboratively with cross-functional partners to deliver the business case via intake(s), prioritization, budget exercises, design solutions, journey mapping, capability build, adoption, production roll-out, benefit validation

Qualifications

Required Skills:

• Agile experience required preferably Agile SAFe certified.

• JIRA/Jira Align

• Excellent Verbal and Written Communication skills

• Ability to navigate difficult discussions using data as evidence for best next steps and resolution.

• Ability to build strong relationships with stakeholders, execution team and peers.

• Run Backlog Refinement

• Feature Decomp, Story Creation

• Sprint Planning

• Partner with the team and SM

• PI refinement

• PI planning

• PI Readout

Required Experience & Education: 

• 11-13 years of Years' experience in software development or maintenance

• College degree (Bachelor) in related technical/business areas or equivalent work experience.

• Demonstrate ability to perform root cause analysis and suggest rectification options.

• Strong verbal and written communication skills – Should be able to provide technical and functional impact summary of the managed incidents.

• Ability to develop productive working relationships with both technical and non-technical partners

• Understands key provider data business objectives and strategy

• Experience in API Standards, Microservices Architecture and Cloud capabilities

• Experience in RESTful APIs and SOAP services and message formats such as JSON and XML

• Product Owner experience including JIRA work

• Experience leading Backlog Refinement, feature/story decomp, and managing Sprint and PI planning

• Experience delivering API solutions, knowledge of RESTful APIs and JSON/XML Format

Location & Hours of Work

• Hyderabad and Hybrid (11:30 AM IST to 8:30 PM IST)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.