Custmer Service Representative

6 days ago

Surat, Gujarat, India R. Wadiwala Sec Pvt Ltd Full time ₹ 1,50,000 - ₹ 2,00,000 per year

Require Customer Relationship Manager (CRM) – Female

**Location**: Saroli, DMD Logistics Park, Surat

**Department**: Sales & Customer Support

**Reporting To**: Management

**Education**: Graduate (Any stream, MBA preferred)

**Experience**: 1–3 years in Customer Relationship / Sales Support / Tele-calling / Client Handling

**Key Skills Required**:

* Good communication skills (English, Hindi, Gujarati preferred)

* Polite and professional behavior

* Convincing and negotiation ability

* Customer service orientation

* computer knowledge (MS Office, Email, CRM software)

**Responsibilities**:

* Handle incoming and outgoing calls with clients

* Maintain strong customer relationships and resolve queries politely

* Follow up with clients regarding inquiries, orders, and payments

* Maintain customer records in CRM software/system

* Coordinate with sales and accounts team for smooth operations

* Build trust and ensure customer satisfaction

**Salary**: ₹15,000 – ₹20,000

**Age**: 22–35 years

**Gender**: Female only

**share cv to HR ASHa Contact**:

Job Type: Full-time

Pay: ₹10, ₹20,000.00 per month

Work Location: In person

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