Digital Fraud Strategy- Business Manager

JOB DESCRIPTION

Join our dynamic Business Management team where you will play a pivotal role in optimizing business performance. As a trusted advisor, you will help drive key initiatives and mitigate business risks. This is an exciting opportunity to work closely with Business/Group Heads and make a significant impact. Your expertise in project management, presentation development, and business analysis will be highly valued. Be part of a team that continually seeks to simplify, improve, and add value to existing business processes.As a Fraud Strategy Business Manager Senior Associate in Connected Commerce, you will be a key player in driving business performance and initiatives. You will act as a trusted advisor to Business/Group Heads, helping to identify, escalate, and mitigate business risks. Your role will involve organizing complex information strategically, managing projects, and delivering high-quality presentations and reports. Join us to make a meaningful impact and collaborate with global managers to enhance business processes.

Job Responsibilities:

• Provide high-level responsiveness to executive ad-hoc requests related to project management and business analysis.
• Organize complex information strategically, demonstrating strong design acumen.
• Create wireframes and mock-ups for management presentations and dashboards.
• Communicate effectively with key business partners to drive next steps.
• Project manage and deliver key work streams and tasks.
• Identify key business risks and drive resolution of mitigating controls.
• Support audit, regulatory, and compliance deliverables.
• Coordinate team activities and prepare materials for town halls and strategy sessions.
• Maintain internal resources and documentation on collaboration sites.
• Participate in collaborative initiatives to simplify and improve business processes.

Required Qualifications, Capabilities, and Skills:

• Experience in Business Management or Chief of Staff role.
• Proven ability to deliver timely, high-quality presentations and reports.
• Strong communication, organization, and project management skills.
• Ability to articulate and demonstrate thoughtful rationale in design decisions.
• Intermediate to advanced proficiency in MS Office tools (Excel, PowerPoint).
• Self-motivated and able to work independently.
• Excellent written and oral communication skills.
• Strong time management and prioritization skills.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.