IT Ariba Applications Manager

Job Description Purpose/Key Objectives of the Job - A challenging opportunity for an open minded and enthusiastic candidate with great Functional Application Management skills to support in the strategic change and further enhance and support core applications to the Business As a key member of the IM Services Functional Application support team, working together with the rest of the team on driving business continuity, IT professionalism and user / business satisfaction. Functional area:SAP Ariba: Strategic sourcing modules: SLP, Sourcing, ContractsP2P: Guided Buying, Ariba Buying, Commerce AutomationSAP Ariba Network: all documents including electronic invoicesSAP Ariba CIG / Cloud Integration Gateway (basics)SAP MM & PMSAP FI & CO (basics)About

The Job (Job Responsibilities):Application, change (and Project) Support responsibilities

Incident Management: Keeping systems up and running, by applying a controlled process of registering, monitoring and resolving of application related tickets

Monitoring overall performance of application, responsible for integrity of production environment

Maintaining the applications according to the SLA and in line with the regional business needs of involved Business Unit(s) and organization

Periodic standby for emergencies (24x7 availability schedule)Operationalize priority setting as agreed with the business

Functioning as a 1st escalation point for the 3rd party vendors and the user community on

Application Maintenance related services

Signals deviations on policy, standard package matters & after approval, contributes to changes

Ensuring IM process compliance for area of responsibility

Takes care of proper and updated documentation of the application (technical - process – and end-user documentation)Keep CMDB up to date for the business processes and applications in scope

Executes changes & enhancements: describe problem, information analysis, prepare solution,execute system change (self or by third party), unit test of the change, amend user documentation, implementation, after care

Conduct tests as defined in an integration test specification, recording details of any failures and carrying out fault diagnosis

Analyses and Supports Key-users training needs and creates /maintains training material

Periodically visit the customer (sites), to discuss tickets, wishes etc with key users, and demonstrate visibility

Frequently contact with key users on open tickets & act as co-coordinator for Key User network and meetings

Co-responsible for activities to ensure applications functions and operates appropriately

Supporting project handover activities (hand over from deliverables and knowledge from a project to the Application Maintenance teams) for the area of responsibility

Support projects in execution of changes / enhancements

Participating in implementation improvements and optimization projects

Create and checking content of transports

Play an active role in the CAB / Change Advisory BoardAdminister the SAP Ariba & SAP Ariba Network as well as the SAP Ariba configuration tables in SAP ECCConfigure & review SAP Ariba approval flow setups and data

Implement further automation initiatives

Support complex seller integrations

We believe you bring (Education & Experience)Technical knowledge and skills:Professional with sufficient knowledge in own specialized field and has knowledge to adjust the package to NR functional requirements and technical context built on an understanding of the theoretical concepts and principles and their context

Experience with relevant Business Application, Platform, infrastructures, relevant business processes

Familiar with IT standards like ITIL, Cobit, CMM.Certification in system maintenance / configuration / customizing

Business process knowledge skills:Is aware and has knowledge of business processes that are related to a standard package or specific developments

Builds strong relationships and has overall knowledge of IM/IT and SLA's

Personal characteristics and people skills:Drives for efficient results, has customer focus and shows ownership of incidents and problems. Works under close guidance and detailed work instructions, work is prioritized and checked by manager. A team worker with good communication and interpersonal skills.

Positive, proactive, enthusiastic attitude, self-motivated. Is dedicated to reaching and maintaining the required quality of system performance and solutions. Please apply via our online recruitment system.

We will not accept applications via e-mail. Once it's with us we will review to see if we have a match between your skills and the role For more information about our hiring process, visit: look forward to receiving your application

We kindly ask our internal candidates to apply with your Nouryon email via Success Factors. We're looking for tomorrow's Changemakers, today. If you're looking for your next career move, apply today and join Nouryon's worldwide team of Changemakers in providing essential solutions that our customers use to manufacture everyday products such as personal care, cleaning, paints and coatings, agriculture and food, pharmaceuticals, and building products.

Our employees are driven by the wish to make an impact and actively drive positive change. If that describes you, we will gladly make way for your ambitions. From day one we support you with your personal growth, through challenging positions and comprehensive learning and development opportunities, in a dynamic, international, diverse, and proactive working environment.

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