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Senior Architect- Chatbot
2 weeks ago
Job Summary Role :
Senior Architect - Chatbot/Conversational AI
Experience : Years
Responsible for developing, enhancing, modifying, and/or maintaining applications in the Global Markets environment. Software developers design, code, test, debug, and document programs well as support activities for the corporate systems architecture. You are required to work closely with business partners in defining requirements for system applications. You must typically have in-depth knowledge of development tools and languages. You are also responsible for day-to-day supervision of a small team of associates; provide coaching and input into the performance management process.
Responsibilities:
● Set up key operations and processes within the team for quality delivery and excellence
● Designing complex architectures on multi or hybrid cloud and integration modules for enterprise-level systems.
● Contribute in key accounts growth and drive engagement with partners and customers, including stakeholder management.
● Driving organization branding and playing a consultancy role with key accounts to deliver business impacts.
● Guiding and mentoring the delivery team towards excellence and growth along with quality delivery of solutions
Essential Skills:
● Experience working in Artificial Intelligence (AI) domain.
● Expertise across industries such as Banking, Healthcare, Financial Services, Public sector, Telecom, etc.
● Experience with managing and growing accounts with evolving technologies and contributions to the space of client consultancy, operations and digital/interactive solutions.
● Experience in delivering enterprises solutions around - Chatbots/ Voicebots/ Megabots, Contact Center transformation, Generative AI and Digital transformation.
● Experience in designing reusable and scalable enterprise solutions on hybrid or multi cloud platforms.
● Experience with multi/hybrid cloud technologies like GCP/AWS leveraging serverless architectures and OOTB managed solutions.
● Good understanding and experience in designing event-based architectures
● Strong skills in designing database schema both SQL and NoSQL databases with optimized and cost-effective approaches.
● Design, build, manage and operate the continuous delivery framework and tools, and act as a subject matter expert on CI/CD for developer teams.
● Should possess strong client and partner management skills with the ability to multitask, and prioritize.
● Experience in Test Driven Development & Agile methodologies.
● A team leader who can collaborate across multiple teams and stakeholders with strong interpersonal skills.
● Self-starter with a drive to technically mentor your cohort of technical team.
What is Required:
Nice to have skills:
● Experience in delivering solutions for Total experience transformation to transform business outcomes
● Experience working with GrapQL, Document processing techniques, RPA solutions.
What's in it for you?
The experience of working in a category defining high growth startups in the transformational AI, Decision Science and Big Data Domain.
The opportunity of getting on boarded to the phenomenal growth journey and helping the customers take the next big leap in digital transformation
The opportunity to work with a diverse, lively and proactive group of techies who are constantly raising the bar on the art of translating mounds of data into tangible business value for clients.
Flexible working options available to foster productivity and work/life balance.
