Diabetes Program Lead Diabetes 360
6 days ago
About iKure (Our Purpose)
iKure delivers last-mile primary and preventive healthcare to underserved communities through a tech-enabled, community-first model. We partner with local ecosystems, empower Community Health Workers (CHWs), and use data to drive measurable health outcomes at scale. Diabetes 360 is our integrated program to screen, enroll, monitor, and support patients across the continuum of diabetes carefrom risk assessment and early detection to adherence, lifestyle change, and complication prevention.
Role Overview
We're looking for a hands-on Diabetes Program Lead to own the end-to-end, on-ground rollout of Diabetes 360 across assigned geographies. You'll build and mentor field teams, activate community partnerships, ensure protocol fidelity, and turn data into action—so patients actually get healthier, not just "registered."
Reporting to:
Program Manager / State Lead
Location:
Field-based with frequent travel across blocks/districts
Type:
Full-time
What You'll Do
- Own the rollout: Plan, launch, and scale Diabetes 360 sites (camps, clinics, CHW routes, partner locations) with clear weekly/monthly targets.
- Community & ground engagement: Build trust with Panchayats, SHGs, ASHAs/ANMs, local NGOs, employers, and facility leads; co-design outreach calendars and referral loops.
- CHW & field team enablement: Recruit, train, and coach CHWs and field executives on screening workflows (RBS/FBS/HbA1c), risk stratification, counseling, device use, and digital tools.
- Patient journey & retention: Drive enrollment, follow-ups, and adherence via reminders, group sessions, and family engagement; reduce default/loss-to-follow-up.
- Quality & protocols: Ensure SOP compliance for screening, confirmation, treatment initiation/referral, foot/eye checks, and emergency escalation.
- Dataaction: Monitor program dashboards, troubleshoot bottlenecks, and run quick PDSA cycles to improve conversion from screeningdiagnosistreatmentcontrol.
- Partnerships & linkages: Coordinate with government facilities, private providers, labs, and pharmacies for confirmatory tests, referrals, and subsidized access.
- Campaigns & events: Plan monthly community drives (e.g., Diabetes Day), lifestyle sessions, and workplace screenings; ensure adequate IEC materials.
- Supply & logistics: Ensure availability/calibration of glucometers, strips, lancets, BP cuffs, weighing scales, and IEC; maintain stock registers.
- Documentation & reporting: Submit timely field reports, case studies, and incident notes; maintain accurate records in WHIMS/app and paper backups.
- Risk & safety: Uphold consent, privacy, infection prevention, waste disposal, and incident reporting standards.
- Cross-functional coordination: Work with Product/Tech for app feedback, with M&E for studies, and with Finance/Ops for vendor and claim processes.
Must-Haves
- Deep "ground sense" & community chops—experience building programs in villages/urban slums and mobilizing local leaders and beneficiaries.
- 4–7 years of field operations/program management in public health or allied development sectors.
- Team leadership experience (hiring, training, rostering, coaching) for CHWs/field staff.
- Comfort with targets, field travel (60–70%), and weekend events when needed.
- Strong documentation and basic data skills; able to use mobile apps/dashboards and WhatsApp for operations.
- Fluency in local language(s) and working English; cultural sensitivity and empathy.
Nice to Have
- Prior diabetes program management (screening, HbA1c workflows, lifestyle counseling, MDRP coordination) or broader NCD program experience.
- Clinical or paramedical background (GNM/BSc Nursing/Pharmacist/MPH) or certified diabetes educator.
- Experience with government convergence (NHM, NCD clinics), CSR programs, or insurance-linked health services.
- Familiarity with digital health platforms, remote monitoring, and behavior-change interventions.
Success Metrics (KPIs)
- Screening coverage & positivity rate by catchment.
- Conversion rates: screening confirmation enrollment treatment initiation.
- Glycemic control: % of enrolled patients achieving target control at 3/6 months.
- Follow-up adherence & default rate reduction.
- CHW productivity (daily valid screenings, counseling sessions, referrals closed).
- Patient experience (NPS/CSAT) and community partner satisfaction.
- Data completeness, SOP adherence, and incident-free operations.
Qualifications
- Bachelor's in Public Health, Social Work, Life Sciences, or similar; MPH preferred.
- Valid two-wheeler license and ability to travel extensively.
- Right to work in India.
Why iKure
- Mission-driven work with measurable impact on NCD outcomes.
- Scale platform (WHIMS) + strong community networks to help you win on the ground.
- Learning culture, supportive leadership, and room to grow.
How to Apply
Send your CV and a short note on a community initiative you've led (what worked, what didn't, and what you'd repeat) to with the subject "Diabetes Program Lead – Diabetes 360."
Note: This JD emphasizes on-ground community engagement and prior NCD experience as a strong plus.
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