Manager, Realtime DevOps

Senior Manager, Realtime DevOps

What you can expect

The Manager of India Realtime DevOps is responsible for overseeing the India Realtime DevOps strategy. Ensuring the seamless integration, migration, and deployment of core meeting products across all platforms. We are looking for a visionary leader who can establish credibility through quality execution and drive their team to success.

About the Team

The Realtime DevOps Team operates the company's complex high traffic, business critical network-based communication systems. They plan, design and implement scalable network solutions between multiple platforms and protocols used by video conference and live stream technologies.

Responsibilities

• Leading, mentoring and growing a high-performing India Realtime DevOps team, fostering a culture of automation, collaboration, and innovation.
• Providing technical guidance and oversee the implementation of scalable, reliable, and secure infrastructure using container orchestration tools.
• Collaborating with various teams to migrate services and improve cloud meeting services efficiency across multiple environments.
• Implementing and ensuring adherence to infrastructure as code (IaC) practices, improving deployment processes and identifying cost-saving opportunities.
• Collaborating on implementing comprehensive monitoring, logging, and alerting systems, and drive improvement of incident management processes.
• Building effective communication channels, ensure adherence to safety and security standards, and conduct regular security audits.
• Working closely with engineering, product, and QA teams to align goals and priorities, effectively allocating resources and managing team workload. Addressing skill gaps within the team and providing training and development opportunities for continuous improvement.

What we're looking for

• Have completed a Bachelor or higher in Computer Science, Engineering, or a closely related field.
• 5+ years of experience in DevOps, infrastructure, and operations roles, with the majority in DevOps.
• 3+ years of leadership experience managing DevOps. With experience managing minimum org size of 30 engineers.
• Have experience with container orchestration tools (e.g., Kubernetes, Docker Swarm).
• Have experience and background in CI/CD pipeline development and management.
• Have experience with AWS, OCI cloud, and Colo data center, familiar with Linux, bash and shell scripts.
• Have experience with in CI/CD tools (e.g., ArgosCD, Jenkins, GitLab CI) and infrastructure as code (Terraform, Ansible).
• Have experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK Stack, Datadog).

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.

We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we're here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.