Team Lead, Testing

2 days ago

Hyderabad, Telangana, India IntouchCX Full time US$ 90,000 - US$ 1,20,000 per year

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About The Job
We're looking for a Team Lead, Testing & Quality, to join our growing product development team and be responsible for owning, implementing, and executing test plans and test cases.

As Team Lead, Testing & Quality, You Will…

  • Review and analyze system specifications.
  • Collaborate with QA Engineers to develop effective strategies and test plans.
  • Execute test cases (manual or automated) and analyze results.
  • Evaluate product code according to specifications.
  • Create logs to document testing phases and defects.
  • Help troubleshoot issues.
  • Conduct post-release/ post-implementation testing.
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle.
  • Provide strong technical leadership in Quality Assurance Engineering towards delivering Standalone / cloud-based APIs.
  • Deliver test suites for highly scalable and reliable business applications using the latest web technologies and cloud services.
  • Maintain a suite of existing web applications and services by implementing new features and fixing critical bugs.
  • Actively participate in enhancing the QA and automation frameworks.
  • Build and Automate end-to-end test scenarios and simulate device behaviors via tests.
  • Research, visualize, and interpret Big Data to suit business needs.
  • Be the link between the technical architects and developers, non-technical personnel translate business requirements into functional requirements.
  • Focus on the quality delivery for product releases.
  • Be a Technical lead for a team of testers based onsite and offsite.
  • Build a strong automation team.

As Team Lead, Testing & Quality, You Need…

  • A graduate with a minimum of 5 years of experience as a Software Tester or Senior Software Tester.
  • Proven experience as a Quality Assurance Tester or similar role.
  • Experience in project management and QA methodology.
  • Familiarity with Agile frameworks and regression testing is a plus.
  • Test Plan & Execution experience.
  • Working knowledge of test management software (e.g., Jira, qTest, Zephyr) and SQL.
  • Excellent communication skills.
  • Attention to detail.
  • Analytical mind and problem-solving aptitude.
  • Strong organizational skills.
  • Strong technical knowledge in Google Sheets, MS Excel, MS Word, and PowerPoint / Google Slides.
  • Experience in writing manual test cases.
  • Experience with any one of the Automation tools JMeter, BlazeMeter, TestRail, QTest, Selenium, or Cypress.
  • Experience with Postman for API testing.
  • Experience with tools like SonarQube, ESLint, or Burp is an added advantage.

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