Freelance UX Researcher

Freelance UX Researcher (Contract)

We are seeking a seasoned UX research expert to join our research and design team. The ideal candidate will lead strategic initiatives, inspire collaboration in a fast-paced environment, and deliver actionable insights that shape user-centered solutions aligned with business goals and client needs. This is a unique opportunity to make a meaningful impact by driving innovation and excellence in product design.

Reporting to:
Lead Designer

Experience:
2 to 4 years

Location:
Onsite Delhi NCR (Gurugram – / Noida –

Critical selection criteria:

• Experience:
  2–4 years of hands-on UX research.
• Onsite Availability:
  Must work from
  Gurugram – or Noida – 201301
  .
• With a strong Research Skills Artefacts / portfolio:
• Highlighting proven ability with qualitative + quantitative methods (e.g., usability testing, contextual inquiries, surveys, task analysis) and
• Healthcare/Pharma MR Experience:
  Exposure to studies such as
  ATU, demand studies, conjoint analysis, segmentation, and tracking.
• UCD Expertise:
  Strong knowledge of user-centered design (UCD) principles.
• Stakeholder Management:
  Ability to
  influence and drive alignment
  with cross-functional stakeholders.
• Insight Translation:
  Strong skill in synthesizing data into
  actionable, business-impacting recommendations.
• Availability:
  Immediate

You will work on:

• Define Research Goals:
  Partner with client stakeholders to identify and prioritize research objectives aligned with business strategies, user needs, and success metrics.
• Investigate User Behaviors:
  Conduct studies into user goals, pain points, and workflows using contextual inquiries, ethnographic research, and interviews.
• Develop Research Plans:
  Design strategies using methods such as usability testing, A/B testing, surveys, or advanced MR techniques like conjoint and segmentation.
• Evaluate and Analyze Usability:
  Facilitate usability and accessibility testing, identify improvement opportunities, and provide evidence-based recommendations.
• Synthesize and Share Insights:
  Translate complex research into clear design and business recommendations; communicate findings via reports, visualizations, and workshops.
• Collaborate Across Teams:
  Work with designers, product teams, and management to ensure research directly informs product and feature decisions.
• Drive Research Innovation:
  Contribute to frameworks and methodologies that expand organizational research capabilities.
• Measure Research Impact:
  Assess design effectiveness post-implementation, tracking impact on user satisfaction and business outcomes.

You will love the role if you have:

• Experience in defining qual and quant research goals, investigating user needs, and identifying opportunities to improve workflows and productivity.
• Expertise in evaluating usability through testing and translating insights into actionable design recommendations.
• The ability to collaborate with cross-functional teams, sharing progress and findings to drive alignment and results.
• A history of independently planning and executing UX/MR research activities using both qualitative and quantitative methods.
• Familiarity with corporate or consulting environments, along with excellent time management, organization, and communication skills.
• Strong presentation skills (both written and verbal), including proficiency in creating impactful PowerPoint presentations.

• An understanding of the software development lifecycle and how research integrates into the design process.

• Preferred Qualifications:
  BDes/MDes, BE/BTech, or degrees in psychology, cognitive science, human factors, HCI, or related fields.

• Bonus:
  Exposure to
  multi-country research projects
  .

The yuj advantage

Yuj is a global design company dedicated to making an impact through design. Since 2009, our dynamic team of design thinkers and innovators has been challenging conventions and reshaping perceptions around UX.

We prioritize a customer-centric approach and a human-centered design philosophy that prioritizes people's needs at the forefront of everything we do. Our inclusive, open culture empowers everyone at Yuj to perform at their best.

As we move forward with fresh ideas and enthusiasm, we are eager to expand our team with proactive, passionate leaders committed to driving change. We invite you to join us in creating exceptional UX for the world.

Ready to Apply:

• Share your updated
  resume (PDF)
  and
  portfolio (URL or PDF)
  along with
  relevant work samples and artefacts (
  e.g., case studies, usability reports, research frameworks) that demonstrate UCD expertise and measurable business impact to