Tools Solution Architect- BSM
2 days ago
Title: Tools Solution Architect- BSM & AIOps
Requisition ID: 67169
City: Bengaluru
Country/Region: IN
Primarily responsible for responding to RFI/RFPs and proposing solutions in the area of Digital IT Service Management, Service Assurance & AIOps -Infra & App monitoring, event management, analytics, machine learning, automation- orchestration, server & network automation tools across Data Centre, Cloud, Network and EUC towers.
proactive engagement with customer and understand the customer's Tools estate and pitch for next gen solution areas delivering business value.
Collaborate with a team of Solution managers, solution architects and Finance managers to enable creation of solution documentation, pricing and appropriate presales collateral as a part of the submission for the RFPs and RFIs based on the stated requirements with the assigned team.
Prepare and present the AIOPS solutions to Wipro customer's as part of onsite Orals discussions, mutual value discovery and will ensure all messages delivered are aligned to Wipro's solution strategy or win themes.
Review the solution for alignment to benchmarks of the Wipro Pricing and Effort Estimation Model based on experience.
Leading the discussions as an Tools Architect during Due diligence, contract closure and renewals including all compliance requirements and sign off on the technical statement of work (SOWs) and service levels specific to BSM and AIOPS.
Manage Partner Interactions like Splunk, AppDynamics, Dynatrace, Moogsoft, HP, Microfocus, BMC, Microsoft, ServiceNow etc.
primarily responsible for responding to RFI/RFPs and proposing solutions to the customers in area of ITOM, ITSM, ITAM (Monitoring, observability, AIOPS, Service Management, Asset Management and Automation)
Create differentiated tools solutions powered by products such as Splunk AI ops, AppDynamics, Dynatrace, OpsRamp, Moogosft AI ops, BMC, Microfocus, Microsoft, SolarWinds, Evolven and others.
ensure proactive engagement with customer and understand the customer's Tools estate and pitch for next gen solution areas delivering business value.
work with a team of Solution managers, solution architects and Finance managers to enable creation of solution documentation, pricing and appropriate presales collateral as a part of the submission for the RFPs and RFIs based on the stated requirements with the assigned team
prepare and present the AIOPS solutions to Wipro customer's as part of onsite Orals discussions, mutual value discovery and will ensure all messages delivered are aligned to Wipro's solution strategy or win themes.
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