Travel Consultant

4 days ago

Aundh Pune Maharashtra, India TRAV GENESIS HOLIDAYS AND HOSPITALITY PVT LTD Full time ₹ 2,40,000 per year

Job Summary:

We are seeking an experienced and customer-focused Travel Consultant to join our team. The ideal candidate will assist clients in planning, organizing, and booking their travel arrangements including flights, accommodations, transportation, tours, and other travel-related services. The role requires excellent communication skills, attention to detail, and a strong understanding of travel products and destinations.

Key Responsibilities:

  • Provide professional travel advice and personalized recommendations based on clients' preferences, budgets, and schedules.
  • Plan and book domestic and international travel arrangements (flights, hotels, visas, transfers, cruises, and tour packages).
  • Prepare customized itineraries and travel quotations.
  • Stay updated on travel regulations, visa requirements, health and safety advisories, and destination information.
  • Handle customer inquiries promptly through phone, email, and in-person consultations.
  • Process payments, issue tickets, and confirm reservations with suppliers and service providers.
  • Resolve travel-related issues or emergencies efficiently and professionally.
  • Maintain accurate records of client interactions, bookings, and financial transactions.
  • Develop and maintain strong relationships with clients to encourage repeat and referral business.
  • Collaborate with travel partners (airlines, hotels, tour operators, etc.) to secure the best rates and offers.

Qualifications and Skills:

  • Bachelor's degree in Travel & Tourism, Hospitality, Business, or a related field (preferred).
  • Proven experience as a Travel Consultant, Travel Agent, or in a similar role.
  • Proficiency in travel booking systems (e.g., Amadeus, Galileo, Sabre) and MS Office.
  • Excellent communication, interpersonal, and customer service skills.
  • Strong sales and negotiation abilities.
  • Attention to detail and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Knowledge of current travel trends, destinations, and market practices.

Preferred Attributes:

  • Certification in travel and tourism (IATA, UFTAA, or equivalent).
  • Multilingual skills (advantageous).
  • Passion for travel and customer satisfaction.

Job Types: Full-time, Fresher

Pay: ₹12, ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance

Education:

  • Bachelor's (Preferred)

Language:

  • English (Preferred)

Location:

  • Aundh, Pune, Maharashtra (Preferred)

Work Location: In person

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