Female Customer Support Executive

9 hours ago

Kukatpally Hyderabad Telangana, India Think Big Property Services Full time ₹ 1,80,000 per year

Nextgen Property Adviser Pvt Ltd ) – Buyers focused Real Estate Software Company.

Job Description :

Job Title: Customer Support Executive (CSE)

Location: KPHB (Hyderabad)

Experience: 0-6 Months

Compensation: 1,80,000(15K) Net pay

We are looking for a representative to join our team at NextGen Property Adviser as a Customer Support Executive – Outbound. The ideal candidate has strong communication skills, positive attitude towards providing exceptional customer service.

Roles and Responsibilities :

Managing outbound and inbound calls in a timely manner.

Provide accurate information about products and services.

Identify and assess customer needs to achieve satisfaction.

seize opportunity to upsell the product.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution.

Maintain Client Interaction logs in CRM.

Stay updated on industry and best practices.

Contribute to a positive and supportive team environment.

You will be a good fit, if your skills match the criteria below.

  1. We are working on Saturdays and Sundays ; our week off will be on Tuesday OR Wednesday.

  2. Office hours: 9:30am to 6:30pm OR 10:30 AM to 7:30 PM. (6 days working)

Job Types: Full-time, Permanent

Benefits:

Health insurance

Provident Fund

Ability to commute/relocate:

Hyderabad, Telangana: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

Higher Secondary(12th Pass) (Preferred)

Language:

English, Telugu (Preferred)

Location:

Hyderabad, Telangana (Preferred)

Shift availability:

Day Shift (Preferred)

Work Location: In person

Expected Start Date:

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹15,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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