Restaurant Manager
1 week ago
Key Responsibilities:
- Lead daily restaurant operations and conduct shift briefings.
- Handle guest complaints professionally, ensuring quick resolution.
- Oversee cash handling, banking, and security procedures.
- Prepare daily banking, cash flow, and P&L reports.
- Supervise menu design, wine list updates, and service standards.
- Manage stock control, indenting, and inventory.
- Ensure equipment and facilities are maintained to high standards.
- Drive manpower planning, staff training, and development.
- Monitor and improve guest satisfaction scores through proactive service.
What we need from you
- Education: Diploma/Degree in Hotel Management, Hospitality, or F&B Service (preferred).
- Experience: Minimum 6–7 years in F&B operations, with at least 3 year in a supervisory/managerial role (preferably in hotels).
- Strong leadership, communication, and organizational skills.
- Literacy skills – reading, writing, and basic maths.
- A flexible approach to work (including weekends and holidays).
- Physically fit – role requires being on your feet most of the day, occasional lifting/pushing up to 23 kg.
What we offer
We'll reward your dedication with:
- 8 days off per month
- Duty meals
- IHG room discounts globally
- Learning & career growth opportunities within IHG Hotels & Resorts
You'll be part of the IHG family, working in a culture that values care, teamwork, and respect. At Holiday Inn Express, we focus on the essentials so our guests can focus on what matters most.
About IHG & Holiday Inn Express
At IHG Hotels & Resorts, we bring our purpose of True Hospitality for Good to life every day. With 19 brands and 6,000+ destinations worldwide, IHG is one of the world's leading hotel companies.
Holiday Inn Express is one of the fastest-growing hotel brands globally, built on the promise of Simple. Smart. Travel. – offering everything guests need for a great stay, without unnecessary fuss.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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