OPS-SS / Listed Derivatives

Nomura Overview:

Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Nomura Services, India supports the group's global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group's global operations. 

At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards.

Divisional Overview:

Nomura Listed Derivatives team provides support to all exchange traded products executed on exchange/s in APAC, EMEA and US region for both client and House business. Client Services role primarily manages the client relationships such as reporting, Exchange/trade query management, static maintenance etc. and ensure firm risk is covered by managing client's collateral.

Business Overview:

Nomura Listed Derivatives team provides support to all exchange traded products executed on exchange/s in APAC, EMEA and US region for both client and House business. Client Services role primarily manages the client relationships such as reporting, Exchange/trade query management, static maintenance etc. and ensure firm risk is covered by managing client's collateral.

What We Offer:

• We support employee wellbeing by ensuring a sense of purpose and belonging.
• We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
• Our bespoke benefits support employees and their family's holistic wellbeing and are inclusive of diverse identities and family structures.

Position Specifications:

Experience  : 8 – 12 Years

Qualification : Graduate / MBA

Role & Responsibilities:

• Managing client queries / client communication - Analysing the client requirements correctly, maintaining clear and apt communication with the client, creating a healthy relationship on emails and phone calls and providing optimal client solutions.
• Reporting set-up -   Setting up client data reports in tools like SAP Business Objects. Using SQL skills to create outgoing reports from Middle office systems. Client preferences and customizations should be honoured while creating the reports. 
• On boarding and Maintaining client data and static - Mapping client names, accounts, email ids, FTP sites in the reporting system. Maintaining system data, analysing the data flow, monitoring system alerts, coordinating with different teams, traders to solve the errors.
• Ownership of outgoing reports/recaps and allocation jobs – Creation, ownership and maintenance of customized client delivery jobs like trade recaps, reconciliations and allocation in the middle office system. Monitoring error logs and exception handling.  
• Trade management - Managing trade flow through MO and clearing systems. Allocation of trades in system, break analysis and solution, exception handling is part of this trade management.  
• Daily monitoring and agreement of Margin call, also ensuring timely inward/outward wire movement relate to same.
• Performing supervisory checks on all the critical tasks impacting clients
• Awareness of all the key risks in the process and ensure that controls are followed

Mandatory Skill Set :

• Sound knowledge of derivative products and understanding of derivative trade clearing flow in Exchanges and trade life cycle.
• Sound knowledge of Swift Messages for wire instruction and Nostro reconciliation Preferably having an exposure to client facing function, demonstrating service-oriented approach. Requirement gathering - Should show proficiency in analysing and transforming client/stakeholders needs to
• provide sustainable solutions.
• Basic knowledge of SQL, creating, analysing and testing specific to creating various reports.
• Proficient levels of MS excel expected and basic knowledge of SAP Business Objects preferred.
• Ability to perform under pressure and willing to work in different time zones.
• Excellent analytical and communication skills (verbal and written)
• Basic exposure on workflow tools, Data understanding, interpretation and presentation using any new age digital skills or tool (e.g. in any of Altreyx, Advance Excel Macro, R, Python, PowerBi, Tabelu, etc
• Team handling Experience and able to allocate tasks, monitor the deliverables and ensure completion and accuracy 

Desired Skill Set :

• Basic exposure on workflow tools, Data understanding, interpretation and presentation using any new age digital skills or tool (e.g. in any of Altreyx, Advance Excel Macro, R, Python, PowerBi, Tabelu, etc
• Team handling experience and able to allocate tasks, monitor the deliverables and ensure completion and accuracy