Voyage Claims Advisor
3 days ago
Shell Trading & Supply, India Job Family Group:
Trading Jobs
Worker Type:Regular
Posting Start Date:October 17, 2024
Business Unit:Downstream and Renewables
Experience Level:Early Careers
:Position Description - Purpose
Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals natural gas, electrical power and CO2. Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Barbados, Dubai and Russia, with many other downstream entities situated across the globe.
We are interested in attracting people to our business who share our core working values of honesty, integrity and respect for others. We also want those who can build on our business vision, are prepared to accept accountability and can achieve great results through teamwork while adapting to a changing business environment.
The successful candidate will deliver a professional Demurrage/PDE service in Dubai for the trading desk assigned to him/her by the Team Lead. The team will provide demurrage and post deal claim analysis, negotiation, and settlement on behalf of companies within the Shell Trading & Supply network and Manufacturing Company affiliates. The aim of the team is to minimize the demurrage exposure for Shell entities. The work is carried out using a wide range of Trading and Scheduling IT systems such as DEX and RADAR.
The successful candidate will work closely with the Team Leader and other Demurrage analysts in the network to ensure efficient and effective end-to-end (E2E) working processes and will seek continual improvement and adopt best practices.
Position Description - Accountabilities- Investigate the events of a voyage, deviations from the initial agreement and check what was contractually agreed around the events.
- Prepare and negotiate claims with customers to maximize income for Shell while reducing cost paid by Shell.
- Strong negotiation skills towards third parties to guarantee settlement of claims in the agreed timeline according to internal policy.
- Ensure all claim activities are correctly reflected in financial and trading systems.
- Work with peers in Chennai & Dubai to create interoperability and support best practices and share knowledge.
- Collaborate with other SBOs teams to support migration and share key learnings.
- Use a continuous improvement mindset to support process improvements.
- Follow internal procedures to receive approval for payments and escalate to Team Lead when needed in a timely manner.
- Take responsibility for safety, compliance, and audit readiness.
- Support and work with internal customers, like Commercial OPS, Contracts, Trading & Supply, manufacturing teams to increase operational excellence, identify profit leakage, and implement remedies.
- Periodically review most common root causes of demurrage with internal customers and advise how to reduce such costs.
- Proactively advise all Shell stakeholders on improvements creating end-to-end value for Shell.
We are looking for highly motivated people that are result-driven and are able to work under pressure. Commerciality, curiosity, attention to detail, and solving problems all come naturally to our ideal candidate. Do you have a track record proving you are a quick learner, a strong communicator and strong at building relationships with your stakeholders? Then we are looking for you. Some other experiences we are looking for are:
- Bachelors degree (previous work experience will be taken into consideration for any candidates who might not meet the educational standard).
- The ability to read and interpret legal language.
- Evidence of great analytical and problem-solving skills.
- Excellent communication skills and able to build solid working relationships with internal and external customers.
- Motivated, results-driven and ability to work under pressure.
- Experience in on-the-job training.
- Ability to lead in communications, build bridges between departments, confrontation/problem handling.
- Experience in the industry and knowledge of demurrage is an advantage.
Authenticity
- Act with personal integrity and transparency.
- Curious, eager to learn, and express own view with humility.
Growth
- Embrace and adapt to change.
- Mindful of impact of own behavior on Shells reputation.
Collaboration
- Establish strong working relationships with individual stakeholders.
- Listen to understand customer needs and perspectives.
Performance
- Work for the good of the team, support other team members to deliver.
- Understand how Shell generates value and makes money.
- Analyses and Solves Problems - Skill
- Attention to Detail - Mastery
- Commercial agility - Skill
- Communicates and Persuades - Skill
- Team Working - Skill
- Value Chain Management and E2E Profitability Knowledge
- Compliance Control and Risk Management Knowledge
- Supply Chain Contracts and Negotiation Knowledge
- Supply Chain Customer Service Knowledge
- Trading Operation and Documentations Knowledge
hours IST
DISCLAIMER:
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
Locations - SHELL CENTRE CHENNAI
-
Voyage Claims Advisor
2 weeks ago
Chennai, Tamil Nadu, India Shell Full time**Position description - Purpose** Shell Trading & Supply has a global portfolio of crude oil, refined products, LNG, chemicals natural gas, electrical power and CO2. Trading offices are located in the US, Canada, UK, Singapore, The Netherlands, Japan, Barbados, Dubai and Russia, with many other downstream entities situated across the globe. We are...
-
Analyst - CP Data Management
2 weeks ago
Chennai, Tamil Nadu, India House of Shipping Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearCompany Brief"House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.Currently House of Shipping is looking to identify a high caliber Analyst - CP Data Management on behalf of its client...
-
Advisor - Claims Ba
1 day ago
Chennai, India Thryve Digital Full timeClaims Business Analyst - Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve...
-
Dry Bulk Operations role
2 weeks ago
Chennai, India Visa Bulk Shipping Pte Ltd Full timeCompany Description We are hiring for Operations role Role Description This is an on-site full-time role for a Dry Bulk Operations role at Visa Bulk Shipping Pte Ltd, located in Chennai India. The ideal candidate will be handling & Supporting for all vessel operations and post fixture activities and ensuring all are aligned with the charter party terms. This...
-
Bodyshop Advisor
3 days ago
Chennai, Tamil Nadu, India Harsha Cars Full time ₹ 6,00,000 - ₹ 8,00,000 per yearRole & responsibilitiesRoles & Responsibilities:Greet customers and inspect damaged vehicles professionally.Understand customer concerns and document repair requirements.Prepare accurate repair estimates and job cards.Coordinate with insurance surveyors for approvals and claim processing.Communicate repair timelines, costs, and updates to customers.Schedule...
-
Business Associate
1 week ago
Chennai, Tamil Nadu, India GRMAC Pvt ltd Full time ₹ 1,80,000 - ₹ 1,98,000 per yearJob Title: Business AssociateQualification: Diploma in Automobile Engineering / Diploma in Mechanical EngineeringExperience: Freshers are welcome Internship / prior experience in the Automobile industry will be an added advantageLanguages Required: Tamil (mandatory) Good English communication & speaking skills (mandatory)Skills Required: Knowledge of...
-
HR Generalist
1 day ago
San Francisco ,Canada ,Costa Rica, India Rippling Full time US$ 40,000 - US$ 80,000 per yearJob Description About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take...
-
Automotive Service Advisor
2 weeks ago
Chennai, India Zenplus Fleet Full timeResponsibilities: Oversee Timely Repairs & Maintenance: Ensure all vehicles are maintained in optimal condition through regular inspections, scheduled maintenance, and prompt repairs to minimize downtime and maximize operational efficiency. Coordinate Vehicle Procurement and Refurbishment: Collaborate with procurement teams to acquire new vehicles as per...
-
Automotive Service Advisor
1 day ago
Chennai, Tamil Nadu, India Zenplus Fleet Full time ₹ 15,00,000 - ₹ 28,00,000 per yearResponsibilities:Oversee Timely Repairs & Maintenance: Ensure all vehicles are maintained in optimal condition through regular inspections, scheduled maintenance, and prompt repairs to minimize downtime and maximize operational efficiency.Coordinate Vehicle Procurement and Refurbishment: Collaborate with procurement teams to acquire new vehicles as per...
-
Business Associate
2 days ago
Sholinganallur, Chennai, Tamil Nadu, India SR universe tech Full timeWe are hiring Business Associate PFB the Current requirements at Tecci Center Karapakkam. Process: Ashok Leyland ( Ramp) Designation: Business Associate Qualification: Diploma in Automobile / Diploma in Mechanical Experience: Experience in Automobile / Internship experience in Automobile Languages Required: Good English communication with Hindi /...