Client Services Manager

1 week ago


Kozhikode, Kerala, India Backstage Creative Hub Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are a Dubai-based creative agency with a growing team in Kozhikode, Kerala. Our work spans across branding, social media, digital marketing, and content production. We're looking for a proactive and enthusiastic Client Service Executive to be the bridge between our clients and our creative team.

Key Responsibilities

  • Act as the primary point of contact for clients, ensuring smooth communication and project delivery.
  • Understand client requirements and communicate them effectively to the creative and strategy teams.
  • Coordinate between departments to ensure timely completion of projects.
  • Prepare project timelines, follow-ups, and updates for clients.
  • Maintain strong client relationships and identify opportunities for up-selling or cross-selling.
  • Assist with presentations, reports, and campaign summaries.

Requirements

  • Bachelor's degree in Marketing, Business, Communication, or related field.
  • 1–3 years of experience in client servicing, account management, or similar roles (agency experience preferred).
  • Strong communication and coordination skills.
  • Ability to manage multiple projects and deadlines.
  • Proficiency in MS Office / Google Workspace.
  • A positive attitude, creativity, and team spirit.

Perks

  • Work with international clients from a Dubai-based company.
  • Hybrid flexibility (remote + office days).
  • Growth opportunities in a fast-paced creative environment.
  • Fun, young, and collaborative work culture.

Job Types: Full-time, Fresher, Internship

Contract length: 3 months

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Work from home

Work Location: In person



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