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Manager-Digital Delivery
2 weeks ago
Job Description
Manager – Digital Delivery
Work Location: Bangalore- Hybrid
Note: The candidate should have worked in a product-based company
Agile Methodology:7 years,Azure-6 years,SQL-5years of experience
Job Description:
The Manager – Digital Delivery will lead the development and enhancement of world-class health, wellness, and insurance platforms, focusing on client and advisor journeys. The role requires collaboration with SMEs, internal/external stakeholders, and senior leadership to create innovative solutions addressing key business challenges. It involves digitizing back-end operations and developing front-end mobile/web applications to drive competitive advantage and deliver personalized products and experiences.
Key Responsibilities:
- Oversee end-to-end conceptualization, design, development, and delivery of digital products and platforms across multiple geographies.
- Drive the entire delivery process, including research, benchmarking, contracting, budgeting, business case approval, legal/compliance/risk management, partnerships, stakeholder management, user story creation, platform/app development, UAT, data analytics, documentation, go-to-market strategy, and project KPI achievement.
- Ensure Agile methodologies are implemented throughout the project lifecycle.
- Serve as a business advisor to technical teams during platform creation.
- Collaborate with engineering teams on platform design and architecture.
- Work cross-functionally with internal/external stakeholders, legal, compliance, risk teams, developers, and designers to execute the product roadmap.
- Prioritize product features based on business needs and constraints.
- Standardize and modularize processes to enable rapid go-live and expansion to new geographies/products.
- Assess market potential and introduce innovations aligned with business needs.
- Represent the organization in regional and global forums, contributing to the innovation agenda.
- Promote digital adoption internally and externally.
- Oversee technology evaluations and selections.
- Maintain error logs, diagnose issues, and set up monitoring protocols.
- Track platform analytics, monitor KPIs, and report success metrics.
- Anticipate and manage risks affecting project KPIs, scope, budget, or timelines.
Job Requirements:
- Comfortable working with globally distributed teams.
- Proven experience managing B2C mobile and web applications.
- Strong knowledge of API structures, mobile/web app development, SQL, cloud technologies (e.g., Azure or AWS), full-stack technologies (e.g., Java with Angular/React), and BI tools (e.g., Power BI or Tableau).
- Proficient in creating wireframes, prototypes, data flow diagrams, and workflows.
- Agile mindset with a strong execution bias.
- Skilled in JIRA, Confluence, or other product management tools.
- Capable of drawing insights and communicating effectively with both technical and non-technical teams.
- Leadership skills to guide project teams and the business community.
- Ability to innovate and modernize traditional back-office processes.
- Strong written and verbal communication skills.
- Detail-oriented with strong analytical and conceptual abilities.
- Ability to balance short-term needs with long-term strategic goals.
- Trustworthy, adaptable, and capable of working in a dynamic, open culture.
- Exceptional interpersonal skills, including teamwork, facilitation, and negotiation.
Soft Skills:
- Innovative mindset
- Strong problem-solving abilities
- Strategic thinking
- Leadership and team management
- Excellent communication
Job Type: Full-time
Pay: ₹2,000, ₹2,200,000.00 per year
Work Location: In person
