Servicenow Developer

About BNP Paribas India Solutions
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group
BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business Line/Function
At BNP, we are working extensively to streamline the workflows and optimizing Non-IT Service management modules through ServiceNow platform and solutions. This will drive projects more efficiently, cost effectively and proficient delivery

Job Title
ServiceNow Developer

Date
24th September 2025

Department
ITG

Location:

Mumbai

Business Line / Function
ITTF Flow Master

Reports To
(Direct)

NA

Grade
(if applicable)

(Functional)

Number Of Direct Reports
Directorship / Registration:

NA

Position Purpose

We are looking for ServiceNow developers specifically on ITSM and non - ITSM modules. Candidates will be proactively developing various functionalities on multiple ServiceNow modules.

Responsibilities
Direct Responsibilities

• Develop OOB and customized functionalities for clients using ServiceNow modules.
• Follow best practices to comply to the quality of work as delivered. We believe in the most assured quality of development work.
• Good knowledge of scripting and use of functionalities as per requirement.
• Good knowledge of ServiceNow platform and configurations.
• Knowledge on Flow designer for ServiceNow
• Provide the best and smooth transition of work for client transparency.
• Team player and team contributor.

Contributing Responsibilities

• Good knowledge of business process used in ServiceNow.
• Knowledge of ServiceNow platform upgrades and features.
• Certifications for ServiceNow modules.

Technical & Behavioral Competencies

• Disciplined and punctual.
• Technically open to learn and adapt to new things.

Specific Qualifications (if Required)
Minimum 3+ years of ServiceNow experience.

Certifications on ServiceNow modules (atleast CSA)

Skills Referential
Behavioural Skills: (Please select up to 4 skills)

Decision Making

Ability to collaborate / Teamwork

Communication skills - oral & written

Creativity & Innovation / Problem solving

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability To Develop Others & Improve Their Skills
Ability to develop and adapt a process

Ability to set up relevant performance indicators

Education Level
Bachelor Degree or equivalent

Experience Level

At least 5 years

Other/Specific Qualifications (if Required)
Exposure to non-ITSM modules of ServiceNow added advantage